Windows 8 and 8.1 Forums

Windows encountered a problem installing the driver

  1. #1

    Posts : 1
    Windows 8.1

    Windows encountered a problem installing the driver

    Hi all. I have a HP ProBook 4320s which I've recently upgraded to Windows 8.1 Update 1 and am now having a problem trying to install any drivers. As a bit of background, I had Windows 7 Ultimate installed originally, upgraded to Windows 8 Pro last year, and have just upgraded to 8.1 U1.

    Initially, I plugged in an iPhone to use iTunes and the iPhone was showing with a yellow exclamation mark and when I tried to install the driver, I got the message:

    "Windows encountered a problem installing the driver software for your device.

    Windows found driver software for your device but encountered an error while attempting to install it"

    I thought it was an Apple specific issue and tried all the usual troubleshooting techniques. Finally, I uninstalled all the USB composite devices and then restarted. They seemed to appear back okay, but now I have two other devices with a yellow exclamation mark (including a built in webcam, so not USB).

    I have tried sfc /scannow and running DISM.exe which seemed to find some errors and fixed them, but doesn't seem to be related to this issue and still get the following message every time:

    Is there anything else I can do apart from trying a refresh / format? Wouldn't like to have to re-install all my 3rd party programs if possible.

    Many thanks

      My System SpecsSystem Spec

  2. #2

    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise

    Hi, try to install the Microsoft driver named "USB Video Device" - Device manager/ Update driver/ Browse my computer for driver software/ Let me pick from a list.... and the USB Video Device should show up or if don't untick "Show compatible hardware" and navigate to Microsoft in the list and try to install this driver. Good luck!
      My System SpecsSystem Spec

Windows encountered a problem installing the driver
Related Threads
Hello everyone I recently upgraded my OS on my Acer Aspire AO751h-52Bw from Windows XP to Windows 8.1 and installed most of the drivers in Windows 7 Compatibiliy Mode. But i am stuck with the Boardconn Bluetooth Driver because when i click on it, Windows Compatibillity Center (or whatever it's...
Please help....... windows media player encountered a problem while playing the file The above message appears when I try to play music on WMP. Then when clicking on the web help button on this error message, another message appears. "Windows Media Player error C00D11B1" Also whilst playing...
Hello everyone, First of all, I would like to say sorry for my bad english knowledge ,but still I really hope you will understand and will help find solution to my problem. So I installed Windows 8, 64bit Operating system on my PC ,but I got problem with my laser printer - HP Color LaserJet...
I am trying to set up a DS3 controller for use with lilypad on PSX2. for that I need libusb and that needs to be installed with a fix from here. The problem is that when I reach the 9th step for windows 7-up, I get this: 22058 The option for updating, rolling back, disabling, and uninstalling...
Solved Problem installing chipset driver in Drivers & Hardware
Hello, I just upgraded from win7 to win8 on my EasyNote TS11 HR and i have a huge batterydrain and the fan is going crazy even though i am not running any demanding programs. I went to packard bells homepage to download the drivers for windows 8. All the drivers installs fine except the chipset...
Title pretty much said it all. I was trying to add videos from my Host computer's folder to Windows 8's libraries, and ended up setting up a homegroup (apparently it doesn't recognize my host computer's homegroup). But when I did, two identical windows popped up, promptimg me to finsh configuring...
i download the Windows8-ReleasePreview-64bit-English.iso from this link Windows 8 Release Preview ISO formats and burn it to dvd with CloneCD program in 4x speed and boot pc from dvd and installation start when i click in install now after it give this error ...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook