Windows 8 and 8.1 Forums

Location Unavailable: unable to access.

  1. #1

    Posts : 1
    windows 8.1

    Location Unavailable: unable to access.

    I'm trying to use my 3tb external hard drive with my new Toshiba laptop running Windows 8.1. At first the computer recognised the drive, but when I tried to open the files I wanted, (masses of JPEG and RAW photo-files) they did not appear. There were four files listed..all of which were used to run the drive folders visible at all.

    I figured there might be a problem with access so went to a number of possibilities and altered all manner of permissions and sharing options to what I thought would work. The upshot is that now the drive comes up as 'Location Unavailable'...access denied.

    Previously I had used the drive on an ancient Vista machine, and still having this laptop, checked that the external drive was working,(it still is, with all files and folders still visible). I also plugged in my Sandisk Cruzer flashdrive and that opened no problems.

    I have tried some suggested ideas, right click on the drive>properties>sharing>advanced sharing>permissions>checked that 'everyone' was selected then allowed full control, change, read and then OK'd...still no difference.

    I need help before I need therapy, so if any of you guys can assist an ageing silver surfer I will be forever in your debt.

      My System SpecsSystem Spec

  2. #2

    Staffordshire, UK
    Posts : 1
    Windows 7, Windows 8.1, Lubuntu

    Can the drive be accessed in another machine?
    I had a similar problem with a 500GB Seagate Expansion HDD which had apparently failed.
    Running CHKDSK may also be a good idea if you can.
      My System SpecsSystem Spec

Location Unavailable: unable to access.
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