Solved Brother 6490cw

loquacious

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I managed to install the printer driver for my multifunction brother printer. however when I go to install the other software to allow scanning etc I get the message that it is not compatible with my operating system and will not install so I cannot use the scanning and other functions. Any ideas anyone?
 

My Computer

System One

  • OS
    Windows 8 CP
    CPU
    I7 -2600k @ 4.8 ghz
    Motherboard
    AZROCK Z77 Extreme6
    Memory
    8gig Corsair Dominator 1600 DDR3
    Graphics Card(s)
    Gigabyte GTX 680
    Sound Card
    Onboard
    Monitor(s) Displays
    Dell Ultrasharp U3011
    Screen Resolution
    2560 x 1600
    Hard Drives
    1 x Crucial M4 256gb SSD
    2 x 1tb Western Digital Caviar Black
    1 x 2tb Western Digital Caviar Green
    1 x 2Tb Samsung Story USB 3
    1 Ready NAS NV+ with 4x2Tb Drives
    PSU
    Enermax MAXREVO 1350 Watts
    Case
    Antec Lanboy Air with NZXT Sentry LXE Controller
    Cooling
    Antec Kuhler 920
    Keyboard
    Roccat Isku
    Mouse
    Roccat Kova+
    Internet Speed
    12000 Kb/s
    Other Info
    Brother 6490CW Multifunction Printer
    Brother 2170W Laser Printer
    Fritz Box 7390 Modem / Router
    Logitech Webcam 500
    Logitech G25 Racing Wheel
    XBox 360 Controller
    Logitech Z4 Speakers
    WD TV Live
I get the same error and even compatibility mode.

Update: First extract the MFC self extracting exe with 7-Zip or your archival tool of choice, and right click on the setup.exe and set that file to compatibility mode to Windows 7.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Pavillion a6648f (2008)
    CPU
    Q6600 BSEL Overclocked to 3GHz
    Motherboard
    IPIBL-LB (Belencia)
    Memory
    5GB DDR2 400MHz
    Graphics Card(s)
    GeForce GTX 460 SE 1GB
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Panasonic 60" Plasma + Dell 20" LCD
    Screen Resolution
    1920x1080 + 1680x1050
    Hard Drives
    60GB OCZ Vertex SSD
    500GB WD HDD
    1TB Segate HDD
    PSU
    550 Watt Continuous
    Case
    Stock
    Cooling
    Stock
    Keyboard
    i-Rocks LED Backlit
    Mouse
    Dell Optical Mouse (2004)
    Internet Speed
    20MB down 1MB up
    Other Info
    Also have:
    -Retina MacBook Pro 15"
    -Acer Aspire Laptop
    -Dell Mini 10v
    -iPad 3rd Generation
    -iPod Touch 5th Generation
    -Apple TV 2nd Generation
Thanks vahnx you solved my problem. I can now go to 8 as my main operating system.
 

My Computer

System One

  • OS
    Windows 8 CP
    CPU
    I7 -2600k @ 4.8 ghz
    Motherboard
    AZROCK Z77 Extreme6
    Memory
    8gig Corsair Dominator 1600 DDR3
    Graphics Card(s)
    Gigabyte GTX 680
    Sound Card
    Onboard
    Monitor(s) Displays
    Dell Ultrasharp U3011
    Screen Resolution
    2560 x 1600
    Hard Drives
    1 x Crucial M4 256gb SSD
    2 x 1tb Western Digital Caviar Black
    1 x 2tb Western Digital Caviar Green
    1 x 2Tb Samsung Story USB 3
    1 Ready NAS NV+ with 4x2Tb Drives
    PSU
    Enermax MAXREVO 1350 Watts
    Case
    Antec Lanboy Air with NZXT Sentry LXE Controller
    Cooling
    Antec Kuhler 920
    Keyboard
    Roccat Isku
    Mouse
    Roccat Kova+
    Internet Speed
    12000 Kb/s
    Other Info
    Brother 6490CW Multifunction Printer
    Brother 2170W Laser Printer
    Fritz Box 7390 Modem / Router
    Logitech Webcam 500
    Logitech G25 Racing Wheel
    XBox 360 Controller
    Logitech Z4 Speakers
    WD TV Live
Sure. Click this and install it: 7zip
Now download your driver or copy it from the disc, and right click on it, and select extract.
Now you'll see setup.exe, right click the file and go to properties. On the compatibility tab, switch to "Windows 7". If that doesn't work, try Vista or maybe even XP.
Now run the setup file and it should install properly.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP Pavillion a6648f (2008)
    CPU
    Q6600 BSEL Overclocked to 3GHz
    Motherboard
    IPIBL-LB (Belencia)
    Memory
    5GB DDR2 400MHz
    Graphics Card(s)
    GeForce GTX 460 SE 1GB
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Panasonic 60" Plasma + Dell 20" LCD
    Screen Resolution
    1920x1080 + 1680x1050
    Hard Drives
    60GB OCZ Vertex SSD
    500GB WD HDD
    1TB Segate HDD
    PSU
    550 Watt Continuous
    Case
    Stock
    Cooling
    Stock
    Keyboard
    i-Rocks LED Backlit
    Mouse
    Dell Optical Mouse (2004)
    Internet Speed
    20MB down 1MB up
    Other Info
    Also have:
    -Retina MacBook Pro 15"
    -Acer Aspire Laptop
    -Dell Mini 10v
    -iPad 3rd Generation
    -iPod Touch 5th Generation
    -Apple TV 2nd Generation
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