Windows 8 and 8.1 Forums


HDD not Detected: Disk 1, Unknown, Not Initialized, Online

  1. #1


    Posts : 32
    Windows 8.1

    HDD not Detected: Disk 1, Unknown, Not Initialized, Online


    I have this 160GB hard drive that I have not been using for a while, yet I am very sure it was working fine the last time I used it.

    Today when I plugged it in to my new notebook that is running Windows 8.1 now, it doesn't detect my hard drive. I also tried on other notebook and it has the same issue. So I know the problem is most likely on the hard drive.

    Using Command Prompt, it says Disk 1's status is "Online", but size is "0".

    Here is the status at Computer Management:
    Disk 1
    Unknown
    Not Initialized

    I also tried to Initialize on MBR, but it returned me with "Incorrect function." message.

    I tried "Troubleshoot" and the result says:
    "USB Mass Storage Device is an older USB device and might not work with USB 3.0
    Plug the device into an available USB 2.0 port..."
    My notebook has 3 USB ports where according to the manual, 2 of them are backward compatible to 2.0... I tested on each, but it is still not working.

    What should I do? Although I have not been using it for a while, I wish to check the content first before formatting it. I might have some forgotten, yet important files within.

    Thanks in advance. Hope I can be assisted here.
    Attached Thumbnails Attached Thumbnails compmgmnt.jpg   diskpart.jpg  
    Last edited by MelissaM; 20 Apr 2014 at 12:10. Reason: Additional info

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  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    If the controller in the enclosure failed removing the drive and slaving it into a desktop PC may let you recover your files. If the drive failed there isn't much you can do.
      My System SpecsSystem Spec

  3. #3


    Posts : 32
    Windows 8.1


    Quote Originally Posted by alphanumeric View Post
    If the controller in the enclosure failed removing the drive and slaving it into a desktop PC may let you recover your files. If the drive failed there isn't much you can do.
    All right. I will try plugging it to a desktop PC and see what it returns me this time.

    Just in case if I can't recover my files at all. How do I format this hard drive and make it functional again?
      My System SpecsSystem Spec

  4. #4


    Why don't you try using something like this: Download Macrorit Disk Scanner - MajorGeeks to check HDD for bad sectors etc. Or if you know the make of the HDD you can use a test program for that particular make. You can find appropriate program here: Download Hard Disk Drive (HDD) Tools Tools for Windows - MajorGeeks
      My System SpecsSystem Spec

  5. #5


    Posts : 32
    Windows 8.1


    Quote Originally Posted by CountMike View Post
    Why don't you try using something like this: Download Macrorit Disk Scanner - MajorGeeks to check HDD for bad sectors etc. Or if you know the make of the HDD you can use a test program for that particular make. You can find appropriate program here: Download Hard Disk Drive (HDD) Tools Tools for Windows - MajorGeeks
    Using the Macrorit Disk Scanner you provided, it wasn't able to detect the hard drive. Only my notebook's internal hard drive was detected, even after reloading/refreshing the disk

    The manufacturer is Western Digital. I downloaded WD's diagnostics tool and performed the test. It only detected as "USB" instead of recognizing it as a WD product and unable to determine the capacity of the drive.
    The test result was a "PASS" but oh well, with the capacity: 0.00GB (refer to screenshots).
    Attached Thumbnails Attached Thumbnails wddlg.jpg   wdhddtest.jpg  
      My System SpecsSystem Spec

  6. #6


    Posts : 279
    64-bit Windows 8.1 Pro


    It would seem that your drive is toast.
      My System SpecsSystem Spec

  7. #7


    Before getting some peanut butter on that "toast" try some programs like this "Easeus Data Recovery Wizard Free" (just Google it, it will not let me paste that address here).
    to see if something can be recovered from the disk. It might be something as simple as not having a letter assigned to it.
      My System SpecsSystem Spec

  8. #8


    Posts : 32
    Windows 8.1


    Quote Originally Posted by CountMike View Post
    Before getting some peanut butter on that "toast" try some programs like this "Easeus Data Recovery Wizard Free" (just Google it, it will not let me paste that address here).
    to see if something can be recovered from the disk. It might be something as simple as not having a letter assigned to it.
    Thank you CountMike for the link! I installed and tried it, it doesn't list the drive at all

    Quote Originally Posted by Tews View Post
    It would seem that your drive is toast.

    I hope at least it is still usable after having it formatted? If I can't recover or took a peek at the content, then at least I would like to use it as a "new", additional storage. Is there a way to wipe/format it?
      My System SpecsSystem Spec

  9. #9


    There might be a power issue with the adapter, it would really be best if you puled it out of the casing (if possible) and try directly in the computer, Which model exactly is that drive. ?
      My System SpecsSystem Spec

  10. #10


    Posts : 32
    Windows 8.1


    Quote Originally Posted by CountMike View Post
    There might be a power issue with the adapter, it would really be best if you puled it out of the casing (if possible) and try directly in the computer, Which model exactly is that drive. ?
    Yes I have pulled it out of the casing but it doesn't do anything better.
    The model of the hard drive is WD Blue (EIDE) WD1600BEVE.
      My System SpecsSystem Spec

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