Windows 8 and 8.1 Forums


Safely remove hardware and eject media only shows 3 dots

  1. #1


    Posts : 5
    Windows 8.1

    Safely remove hardware and eject media only shows 3 dots


    Up until today, whenever I had a USB flash drive connected and I wanted to remove it I would click the icon in the System tray for "Safely remove hardware and eject media" and then my drive letter would be shown and I'd click on it to safely remove it. I am running Windows 8.1 and today when I click on the icon to remove the USB flash, all I see are three dots which do nothing. Above the 3 dots ... is the normal Open Devices and Printers. Does anyone know how to get the drive letters to appear instead of the 3 dots? Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 102
    Windows 8.1.1 Pro


    Did you install all the latest 8.1 drivers from HP for your model? One HP Envy 23 model appears to have new 8.1 drivers and the other does not so I cannot provide a direct link. However, the one shown as being compatible with 8.1 lists many new drivers (including an updated chipset driver).
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Thanks so much for your reply. I'll check the drivers!
      My System SpecsSystem Spec

Safely remove hardware and eject media only shows 3 dots
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