Windows 8 and 8.1 Forums


Bluetooth device not discoverable, Windows 8.1

  1. #1


    Posts : 3
    Windows 8.1

    Bluetooth device not discoverable, Windows 8.1


    Hi I have a similar problem if not the same ... I've tried ASUS K55A Qualcomm Atheros BlueTooth Driver 8.0.1.306 for Windows 8.1 64 bit ... and it does not work.


    the various errors that I get when I try different drivers including the above, are they in the picture with numbers 1 and 2.


    Does anyone have any idea how I can solve this problem?


    The computer I have is an ASUS N56VM with windows 8.1.
    There are also other drivers for other devices in the computer that can not be installed after windows 8.1 been installed. could it be that the bluetooth device require any other device works? such as support for hotkeys.

    Click image for larger version

      My System SpecsSystem Spec

  2. #2


    Hello, Frixzon. Welcome to Windows EightForums.

    Looks as though it may be something else other than the driver. Is the service started as per this answer? My Computers Bluetooth is not Discoverable - Microsoft Community

    If it’s on, sometimes these work: Troubleshoot problems with Bluetooth enabled devices
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1

    Problem Solved


    Quote Originally Posted by HippsieGypsie View Post
    Hello, Frixzon. Welcome to Windows EightForums.

    Looks as though it may be something else other than the driver. Is the service started as per this answer? My Computers Bluetooth is not Discoverable - Microsoft Community

    If itís on, sometimes these work: Troubleshoot problems with Bluetooth enabled devices
    Thank you! or "Tack som fan!" in swedish. Thanks to your link i found the sulotion.
    I followed the following steps:


    - Simultaneously hit the "windows" key & the "r" key.
    - type in "services.msc" & click OK which bri8ngs up Services(Local) window.
    - double click the "Bluetooth Support Service".
    - Click the "Log On" tab.
    - click the "This account" circle.
    - Type in "Local Service" without quotes.
    - delete anything in both Password fields and leave blank.
    - click Apply & OK which takes you back to the Services(Local) window.
    - In the upper left of the window, you should see Bluetooth Support Service in bold.
    - underneath the upper left title should be a hyperlinked "Start" the service. click it & you should be back in business.
      My System SpecsSystem Spec

  4. #4


    Your quite welcome. Good that you have it going.
      My System SpecsSystem Spec

  5. #5


    Posts : 1
    windows 8.1

    Thank You


    Thank you guys to both of you! As you can tell I merely registered to this forum to thank you. You saved me a lot of pain. Again. Thanks!
      My System SpecsSystem Spec

  6. #6


    Posts : 1
    win 8.1


    I followed that sequence with everything going just as described until I tried to delete the passwords. No way can I get it to accept that . When I delete the passwords and press Apply it just puts them back in. Tried repeatedly every way. Suggestions very welcome! John In Thailand

    I have an Asus laptop with Win 8.1 , an Asus Nexus 7 (brilliant!!) and Asus Zenfone 4.5 (new but CARE!!! sound loss regularly) My laptop sees all devices but wont allow any activity.

    QUOTE=Frixzon;367119]
    Quote Originally Posted by HippsieGypsie View Post
    Hello, Frixzon. Welcome to Windows EightForums.

    Looks as though it may be something else other than the driver. Is the service started as per this answer? My Computers Bluetooth is not Discoverable - Microsoft Community

    If it’s on, sometimes these work: Troubleshoot problems with Bluetooth enabled devices
    Thank you! or "Tack som fan!" in swedish. Thanks to your link i found the sulotion.
    I followed the following steps:


    - Simultaneously hit the "windows" key & the "r" key.
    - type in "services.msc" & click OK which bri8ngs up Services(Local) window.
    - double click the "Bluetooth Support Service".
    - Click the "Log On" tab.
    - click the "This account" circle.
    - Type in "Local Service" without quotes.
    - delete anything in both Password fields and leave blank.
    - click Apply & OK which takes you back to the Services(Local) window.
    - In the upper left of the window, you should see Bluetooth Support Service in bold.
    - underneath the upper left title should be a hyperlinked "Start" the service. click it & you should be back in business.
    [/QUOTE]
      My System SpecsSystem Spec

Bluetooth device not discoverable, Windows 8.1
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