HP 2520HC deskjet printer driver error

eddytan95

New Member
Messages
3
Just updated my window 8 to window 8.1 last few months and getting trouble with my little printer.

Problem: Driver need troubleshooting (unavailable) but i already install?
1)having problem when install the driver from HP support and downloaded the correct driver which is window 8.1 64bit
2)when i click install, getting to the usb connection part, it said connection fail (usb connection is really fine, i tried it with another window 8 and window 7 laptop..successful, but my window 8.1 can't)
3)asked for help from HP forum but...the customer service reply me like a robot, i posted still can't solve my problem and discribe clearly to them and they didn't reply me for months! Dissapointed with HP forum.

What i have done after i found the driver error?
1) delete the old driver
2) reinstall the driver
3)try to use update driver option from device manager (comes out this error: The system cannot find the file specified)

Any suggestion?
 

My Computer

System One

  • OS
    Window 8.1 64 bit
Hi, welcome.

Any suggestion?


Yep 2. Tell us what the printer is and maybe fill in your computer specs.

2 things for your info, so you don't take HP's neglect personally.

A. Microsoft doesn't care that HP drivers don't work.
B. HP doesn't care that your printer is old and you have to buy a new one. Its $$ to them. Most all printer companies are the same. As printers these days can be bough for $25 with ink, its a throwaway industry.

I had the same issue with my laser printer when upgrading to 8.1. As it only cost me $45, I bought a new and more recent model for less. It's easier to do that than get mad at a forum where everyone is demanding stuff. HP don't promise that their hardware will live through generations of Operating Systems.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    0i812
    CPU
    Intel Core i7 4770K LGA1150
    Motherboard
    Asus Maximus VI Formula
    Memory
    Corsair 32GB (4x8GB) DDR3 CMY32GX3M4A1866C9 1866MH
    Graphics Card(s)
    2 x Crappy GeForce GT 640 2GB DDR3
    Sound Card
    I haz lollies ..
    Monitor(s) Displays
    2 x LG / 2 x Samsung 21 Inch
    Screen Resolution
    Crispy
    Hard Drives
    2 x Samsung 250GB SSD 840 EVO (OS / Other)
    1 x Kingston 120G HyperX SSD (Swap)
    3 x Seagate SATA III 2TB Barracuda (Data Drives)
    1 x Seagate SATA III 1TB Barracuda (Media to XBox)
    1 x W/Digital SATA II 300G VelociRaptor (Image)
    PSU
    Silverstone 1500w
    Case
    NZXT Phantom 820 White Full Tower
    Cooling
    Noctua NH-D14
    Keyboard
    Logitech G19
    Mouse
    Logitech G700 / Logitech T650 Touchpad Thingy
    Internet Speed
    ADSL 2+ (Australian version ... lol)
    Browser
    All of them
    Antivirus
    Nortons IS
    Other Info
    This one time at band camp ...
Thanks.

Printer Model: HP 2520HC Deskjet

PC Spec:
CPU: Intel i7 3630 QM
GPU: Nvidia 650M @ 2GB
RAM: 8GB
OS: Window 8.1 64bits
 

My Computer

System One

  • OS
    Window 8.1 64 bit

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    0i812
    CPU
    Intel Core i7 4770K LGA1150
    Motherboard
    Asus Maximus VI Formula
    Memory
    Corsair 32GB (4x8GB) DDR3 CMY32GX3M4A1866C9 1866MH
    Graphics Card(s)
    2 x Crappy GeForce GT 640 2GB DDR3
    Sound Card
    I haz lollies ..
    Monitor(s) Displays
    2 x LG / 2 x Samsung 21 Inch
    Screen Resolution
    Crispy
    Hard Drives
    2 x Samsung 250GB SSD 840 EVO (OS / Other)
    1 x Kingston 120G HyperX SSD (Swap)
    3 x Seagate SATA III 2TB Barracuda (Data Drives)
    1 x Seagate SATA III 1TB Barracuda (Media to XBox)
    1 x W/Digital SATA II 300G VelociRaptor (Image)
    PSU
    Silverstone 1500w
    Case
    NZXT Phantom 820 White Full Tower
    Cooling
    Noctua NH-D14
    Keyboard
    Logitech G19
    Mouse
    Logitech G700 / Logitech T650 Touchpad Thingy
    Internet Speed
    ADSL 2+ (Australian version ... lol)
    Browser
    All of them
    Antivirus
    Nortons IS
    Other Info
    This one time at band camp ...
i have try every single process which is provided there T^T...
still..no hopes...

the printer is able to run at window 8(another laptop) but 8.1(this laptop) can't...still dunno what HP is doing for their updates
 

My Computer

System One

  • OS
    Window 8.1 64 bit
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