Windows 8 and 8.1 Forums


USB Device not recognised

  1. #1

    USB Device not recognised


    Hello,

    Recently my "PS to PC Converter" USB device, as shown in image was not recognized by my laptop. It was working fine as of yesterday, where I was playing FIFA with my friend. Then today when I plug it in, it says USB device not recognized even though I can still on the analog but the controller is not detected by the game. Other games that I use to play with controllers are also not detecting the device. I kept reinstalling the driver but still the same message. Restarting computer, turning it off for a few minutes did not solve my problem too. I'm pretty sure my USB ports are fine as my mouse, keyboard and hard drives are working in all of the USB ports.

    Need help here, will buying another one will solve the issue or my laptop got problem?

    EDIT: I check the Device Manager and found a yellow exclamation mark on Other Devices named "Unknown device", I check the properties and says Code 43 on the status. I Enable/Disable it, still the same message.
    Attached Thumbnails Attached Thumbnails 2014-03-27 22.04.06.jpg   2.jpg  

      My System SpecsSystem Spec

  2. #2


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    hey mate, see if a restore to before the problem cropped up works: System Restore - How to Do in Windows 8

    In addition, make sure you set windows to not automatically install device drivers for you via this tutorial: Device Installation Settings - Windows 7 Help Forums - See #'s 1-2 & 4 only
      My System SpecsSystem Spec

  3. #3


    Didn't work. Still the same. I want the device to be installed like the first time it is being plugged in.

    For example, like this..
    Attached Thumbnails Attached Thumbnails 1.jpg  
      My System SpecsSystem Spec

  4. #4


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    In your system specs, you have your computer model number listed as ASUS: System Manufacturer/Model Number ASUS

    Please fill it out for me. If you need help, here is a handy tool you can use: System Info - See Your System Specs - Windows 7 Help Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 2,191
    Windows 8.1


    It was working fine as of yesterday
    If the system restore did not work (as suggested by DustSailor) and you have done nothing else of major significance to you rig (since yesterday), there is a strong possibility that your PS-to-PC Converter just went bad. However, there is no way to actually confirm that from afar. So, can you try it on a friend's PC to see if it might work elsewhere? If not, you may have to just take a chance on buying a new one. Good luck with your decision from here.

    my2cents
      My System SpecsSystem Spec

  6. #6


    System Manufacturer : ASUSTeK COMPUTER INC.
    System Model : S551LB
    BIOS : S551LB.207

    Is that information enough?

    Yeah I'm gonna try it on my sister's laptop later this evening, will report back.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,191
    Windows 8.1


    Yeah I'm gonna try it on my sister's laptop later this evening, will report back.
    Yes, hopefully that will help prove where the problem lies.
      My System SpecsSystem Spec

  8. #8


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    I was going to suggest reinstalling, or rather installing the newest driver for the chipset. It can't hurt, and worth a try if it does end up working on her computer. My theory would be something changed on your computer, but it could be that the cable went bad. It just doesn't happen often, that I've encountered.
      My System SpecsSystem Spec

  9. #9


    I think this is solved. The "PS to PC Converter" usb cable was the issue, the same message appears on 2 of my sister's laptop. Buying another one then.
      My System SpecsSystem Spec

  10. #10


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    I've been wrong before

      My System SpecsSystem Spec

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