Windows 8 and 8.1 Forums


Why isn't Windows displaying updated System Information?

  1. #1


    Posts : 2
    Windows 8.1

    Why isn't Windows displaying updated System Information?


    My computer had 4GB of RAM and an Intel G2030 processor. It worked fine for my needs, but I'm a compulsive tinkerer. I have upgraded to 12GB of RAM (supposed to be 16, but one module of the 16GB kit I purchased was DOA) and to an Intel i5-3550S processor. These were done in two separate installs, and the computer seems to be running fine, as far as I can tell.

    My problem is that the System Information screen doesn't seem to be updated with the new processor. It shows the RAM (11.9GB), but still shows the 2-core G2030 processor. When I go to the BIOS, however, it shows the i5-3550S. Is there something I need to do to get this to update? I'd like to be sure that the computer recognizes the new processor...

      My System SpecsSystem Spec

  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    What does device manager show?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    I guess I was a little too quick to panic. Last night, both device manager and system information showed the old processor. After being shut off again and unplugged all night, they're both showing the i5.

    Thanks for your help, and sorry to have wasted your time.
      My System SpecsSystem Spec

  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    That's OK, just don't let it happen again.




    Just kidding of course, stuff like that happens, its no big deal.
      My System SpecsSystem Spec

Why isn't Windows displaying updated System Information?
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