Darn, my printer doesn't work

I installed the Preview on two computers and everything seemed to work well (very well in the case of my old laptop...) and was getting used to the new workflow when I discovered my printer won't print. It's a cheapie Samsung laser printer. I tried both computers, three different drivers (Windows, and two from Samsung) and everything looks great till I go to print. Even a Test Page generates an error. It's really a showstopper for me as I need a printer. I don't think I'm missing some setting, but anyone have any ideas? There must be a place to submit the issue to MS and maybe they can tweak the driver, if that's what it takes.

It's Samsung who will update the drivers , not MS, are you using the Windows 7 drivers ? Check in Device Manager, your USB drivers are probably not install, you have to download the drivers from the motherboard manufacturer

Yes, Windows installed a driver as the printer was plugged in and turned on when I installed Win8. It works fine under Win7 with the Windows driver.

Win8User said:

Yes, Windows installed a driver as the printer was plugged in and turned on when I installed Win8.

Click to expand...

The fact the driver turned on don't means the drivers are install, you have to check in Device Manager.

I'll look, thanks.

It looks fine in Device Manager, but in the Event Viewer, the last entry ends with: "blah, blah was started with (null). Don't know if that means anything. I really don't know how to interpret the Event log and even if i did, how to edit a driver. Thanks for the suggestion though.

Epson TX121 - PSC

Count me in also, I'm also having the same problem but different printer, tried everything, Device Manager shows printer installed but as OP says even Test Page is not printing.

Hi I have a samung clp-320 laser and found that using the actual installation file from Samsung latest version work great. My printer is connected to my router and then to my computer.

Hope this helps

Did a little more testing. I tried installing the printer to an XP machine and sharing it. I can print from a Win7 computer, but still error out trying to print from Win8. At least that eliminates the USB cable/port as the problem.

Win8User said:

Did a little more testing. I tried installing the printer to an XP machine and sharing it. I can print from a Win7 computer, but still error out trying to print from Win8. At least that eliminates the USB cable/port as the problem.

Click to expand...

Hi there

-- I was going to suggest that as a possible way to test. This would seem to indicate the W8 driver is not working properly.

This is another possible thing to try

Connect the printer to either XP or W7 --doesn't matter which.

Then try from W8 add new LOCAL printer --on a new port \\W7_printer or \\XP_printer and see if it works. (ensure sharing permissions OK).

One possibility you might have overlooked is that the W7 / XP machines are x-86 while your new W8 machine is x-64. This isn't a problem when sharing printers but if there isn't a 64 bit driver for your printer then you are out of luck.

If you CAN get this to work then try locally attaching the printer to the W8 machine as the driver should be functioning correctly.

Share by creating a new LOCAL port as above rather than by a standard USB port.

Have a read on my posts on sharing printers between W7 and XP on the W7 Forum for more info on "Networked" printers being used as LOCAL printers.

Cheers
jimbo

Have you tried both of the installers in devices and printers. I done 1 and didn't work at all. then done the other and selected have disk went to the drivers and installed that way. I then ran the actual setup.exe as I received error that printer settings were wrong.
and it working fine so far. computer been restarted and shutdown since installation

My Win7 computer is 64bit and the printer works fine using the WU driver. I have (had) Win8 on this computer and a 32bit version on my old laptop. Printer doesn't work on either the 64bit desktop or the 32bit laptop USB or shared from my 32bit XP computer. I've tried the WU driver, the latest driver from Samsung as well as their "Universal" driver. Grr.

WTF. It's working on my 32bit laptop now. I plugged the printer into my XP machine, shared it, then let the Win8 32bit laptop find the shared printer ("Advanced printer setup") and install the driver. Seems like first time around it didn't work, then I tried again and ... voila! Now to try it on my 64bit desktop....

On my 64bit Win8 machine I navigated to my shared printer on my XP 32bit machine and right-click "Connect" to the shared printer. Got a little notice about "loading driver". I was able to print to this shared printer now. Then I moved the printer to my Win8 computer and connected by USB and got the same error trying to print a Test Print. I noticed that it was using the "Samsung Universal Print Driver" though, so I changed that to the printer-specific driver and now it's working! I don't understand what happened.

Not working again. The printer works if I run it shared on my XP machine, but soon as I plug it in with the USB cable it errors out. All the settings seem the same as with Win7, so I give up for now. I'll still play around with Win8 on my old laptop.

I've got the same problem. Crazy thing is, my printer WORKED in the Developer Preview, so I expected no problems in Consumer Preview...

Unfortunately, the printer just plain does not work. Drivers fully installed, windows shows no errors in device manager. Print Test Page reports no errors either, it's just... the test page does not print.

A bit miffed off, because like I said, it worked in developer preview. There's no reason it shouldn't work in consumer preview except for the usual suspects of "intentionally disabling older hardware to force upgrades"....

I tried Jimbo's trick of creating a local port and mapping it to a shared printer. That works when the printer is plugged into my XP computer, but it worked that way anyway. I tried mapping it to my own computer, but a Print Test Page just goes into an endless loop. I think my printer worked under the Dev Preview, too, but I wouldn't swear to it.