Windows 8 and 8.1 Forums


Synaptics clickpad suddenly started tracking odd.

  1. #1


    Posts : 153
    Windows 8, Kali

    Synaptics clickpad suddenly started tracking odd.


    So I was using my computer the other day and suddenly my clickpad started tracking very poorly. Before it used to be accurate when it was tracking my finger, however now it jumps around the screen when I move my finger around on it and it takes a full second before the clickpad translates initial input to the mouse. If I put my finger on the trackpad and start moving it the mouse will jump to the location where the pointer should be and will not show the track that the pointer took. I uninstalled the driver and reinstalled it and I am having the same problem. I have restarted the system multiple times and it has still not resolved the issue. I cannot click on anything due to the insane inaccuracy of the trackpad. If anybody has any advice on how to fix this it would be greatly appreciated.
    Thanks.

      My System SpecsSystem Spec

  2. #2


    Gold Coast (Australia)
    Posts : 702
    Windows 8.1 x64


    Did you try open the Control Panel (all control panel items) select the "Mouse" icon, then click on the "Pointer Options" tab, then UNCHECK the box next to "Enhance pointer precision".
      My System SpecsSystem Spec

  3. #3


    Posts : 153
    Windows 8, Kali


    Yes. It makes it worse. I will shoot a video of a side by side comparison. My girlfriend has the sane laptop and it works fine
      My System SpecsSystem Spec

  4. #4


    Posts : 153
    Windows 8, Kali


    Here is a video comparing tow computers. Same make and model. One has an AMD processor and the other has an intel. Both of the drivers are up to date. The laptop with the intel processor is malfunctioning. I am going to try safe mode to see if the problem is rectified in safe mode. Notice how the pointer is laggy and input is delayed.

    Synaptics touchpad malfunctioning - YouTube
      My System SpecsSystem Spec

  5. #5


    Gold Coast (Australia)
    Posts : 702
    Windows 8.1 x64


    All I can say is; one of those companies (AMD / INTEL) love you, one doesn't. Both would pay you for the video, only one wants to destroy it

    it is weird. Installed any software or drivers for anything else lately?
      My System SpecsSystem Spec

  6. #6


    Posts : 153
    Windows 8, Kali


    Nope. And I just did system restore to before Windows update. I've constantly had problems with this laptop.
      My System SpecsSystem Spec

  7. #7


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I had the same issue on my laptop a while back. Uninstalling and reinstalling the driver fixed it for me. The driver I re installed was from the laptop manufacturer, ASUS, not Synaptic or Windows update if that helps.
      My System SpecsSystem Spec

  8. #8


    Posts : 153
    Windows 8, Kali


    Quote Originally Posted by alphanumeric View Post
    I had the same issue on my laptop a while back. Uninstalling and reinstalling the driver fixed it for me. The driver I re installed was from the laptop manufacturer, ASUS, not Synaptic or Windows update if that helps.
    Already did that and installed from manufacturers website as well as rolled back to before Windows update.
      My System SpecsSystem Spec

  9. #9


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by Surgikill View Post
    Quote Originally Posted by alphanumeric View Post
    I had the same issue on my laptop a while back. Uninstalling and reinstalling the driver fixed it for me. The driver I re installed was from the laptop manufacturer, ASUS, not Synaptic or Windows update if that helps.
    Already did that and installed from manufacturers website as well as rolled back to before Windows update.
    I figured that, just wanted to make sure though.
      My System SpecsSystem Spec

  10. #10


    Posts : 153
    Windows 8, Kali


    It also behaved oddly in safe mode. The sane driver version is on each computer which leads me to believe there is conflicting drivers or conflicting input of some sort. Fwiw the computer that is malfunctioning has a touch screen
      My System SpecsSystem Spec

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Synaptics clickpad suddenly started tracking odd.
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