Windows 8 and 8.1 Forums


Synaptics clickpad suddenly started tracking odd.

  1. #11


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I'd uninstall and reinstall the touch screen drivers, if you haven't already. Another option is to disable it in device manager if you don't use it, or just for testing purposes.

      My System SpecsSystem Spec

  2. #12


    Posts : 153
    Windows 8, Kali


    Disabled the touchscreen and nothing. I may have to reformat my entire pc for the umpteenth time.

    I'm going to remove the baseplate and make sure all the connections are solid.

    EDIT: When using my external mouse it behaves normally. It is smooth and consistent. It must be something to do with how the trackpad is gathering or processing information.
    Last edited by Surgikill; 11 Mar 2014 at 22:32.
      My System SpecsSystem Spec

  3. #13


    Posts : 153
    Windows 8, Kali


    Well, I fixed it, I think. I turned the laptop off, removed teh baseplate and the battery, disconnected the clickpad, wiped it down, reinstalled it and firmly seated the ribbon cable, and now it works fine. I don't know if the hardware connection was at fault or if the windows kernel was corrupted and it cleaned itself when the battery was removed. Anyways it works, for now.
      My System SpecsSystem Spec

  4. #14


    Posts : 153
    Windows 8, Kali


    Alright, resurrecting this because apparently it is not a hardware problem (I think). I had the same issue today and instead of removing and re-seating the ribbon cable on the trackpad I just removed the battery and reinserted the battery. The trackpad was then fixed. My question is: What is causing this to happen? I know Win 8 stores the kernel for a faster startup, however I read that if you restarted the PC or did a hard reset (hold power button for 7 secs, computer shuts down immediately) that it would clear this stored kernel. Apparently it isn't doing this and the only way to clear the kernel was to pull the battery. Is there a setting in windows I can change where it loads a new kernel every time? (I could care less about an extra 10 seconds during startup) I figured I would post this here in case anybody else has the same problem.
      My System SpecsSystem Spec

  5. #15


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    This may be what your looking for, Fast Startup - Turn On or Off in Windows 8
      My System SpecsSystem Spec

  6. #16


    Posts : 153
    Windows 8, Kali


    I saw that but for some reason when I restart it won't clear the hiberfile.sys file. I'm going to try it with it off and see what happens
      My System SpecsSystem Spec

  7. #17


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    If disable hibernation from the command prompt, powercfg -h off , it will delete the hiberfile.sys file. Hibernate - Enable or Disable - Windows 7 Help Forums
      My System SpecsSystem Spec

  8. #18


    Posts : 153
    Windows 8, Kali


    Alright thanks
      My System SpecsSystem Spec

  9. #19


    Posts : 153
    Windows 8, Kali


    This is still persisting. It appears to be a problem with Windows 8 because one of my friends has the same issue on a different laptop
      My System SpecsSystem Spec

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Synaptics clickpad suddenly started tracking odd.
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