Windows 8 and 8.1 Forums


Battery plugged in, not charging, is it broken?

  1. #1


    Posts : 3
    Windows 8.1 Pro

    Battery plugged in, not charging, is it broken?


    Hi, sorry for my bad english, I speak french.

    My problem is:
    One month ago, my battery was working good (2h+), and the day after, I decided to change room, so I unplugged the laptop (The battery was still in it) and... Everything shuts down

    The laptop wasn't working anymore if it was unplugged, even if in windows, it was telling me the battery was 78% charged. The message was something like: 78% available, plugged in, not charging. After one month the message is now: 0% available, plugged in, not charging.
    Even if I use linux, linux on a flash drive, windows 7, windows 8, or simply chilling in the bios, if I unplug it, it shuts down.

    That might be a hardware problem, but why would my battery die "instantly", it was working really well one day ago?? I could replace it, but how can I know if the problem is the battery, or the connector that are on my laptop?

    If I'm not clear, just tell me what you want to know.
    Thanks!

      My System SpecsSystem Spec

  2. #2


    Gold Coast (Australia)
    Posts : 702
    Windows 8.1 x64


    What laptop model?
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1 Pro


    np355v4c
      My System SpecsSystem Spec

  4. #4


    Gold Coast (Australia)
    Posts : 702
    Windows 8.1 x64


    Does this help?

    Samsung Battery Issues

    There are a few posts on the internet regarding Win 8/8.1 and batteries not charging. Mostly about HP Laptops. Without being able to physically test your battery its not easy to say if its a false message or a literal drainage issue/dead battery.

    I can only suggest, if the above link doesn't work, that you take it to a well known battery store and trust them to check the charge honestly.

    Please post back with your result from the above link.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8


    Ok donc si je comprends bien


    1. Quand tu branche ton cable pour charger....
    L'ordinateur dit que ca charge? Oui ou Non
    Et si l'ordinateur ne dit pas qu'il est en charge, il reste allumé ou ça c'arrete après un certain temps?
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    Windows 8.1 Pro


    Il me dit que l'ordi est branché, mais ne charge pas. Au début il me disait que la batterie était rempli a 78%, mais maintenant 0% (ca fait un mois). Si je le debranche il ferme, peut importe si la batterie est dedans ou non (alors qu'elle était sensé etre a 78%...).
    Si il est débranché et que la batterie est dedans, je peut pas le demarer non plus.
    Ca m'a tout l'air de bris materiel, mais ce que je trouve etrange, c'est que du jour au lendemain la batterie meurt (alors que la veille elle durait encore 2h+).
    J'hésite a en acheter une autre car je sais pas si le probleme vient de windows, de la batterie, ou de l'ordi.
    J'ai essayer sur linux, linux sur une clé usb, windows 7 et windows 8, rien n'y fait

    -----------

    For those speaking english: I was explaining my problem... in french
      My System SpecsSystem Spec

  7. #7


    Posts : 18
    Windows 8.1


    Try to update BIOS then try again.
      My System SpecsSystem Spec

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