USB Input Device (Showing Yellow sign)

H

Hunny

New Member
Messages
9
Hello 8-Community:
Yesterday i've purchased my new laptop of HP-ENVY M6... The laptop is really very good and working fine..
I attached the wireless bluetooth mouse to it and plugged in the bluetooth of Wireless mouse. But Windows 8.1 is not detecting the bluetooth and showing Yellow symbol on USB Input Device.
The same mouse is working perfect on another laptop of ACCER having windows 8.1 and also on another lapotop of HP having windows 7...

Mouse is working perfect and fine. It is of some local company may be china.. But i don't konw why this New lapotop is not detecting it on any of its USB slot...
For Further assistance i am providing the Hardware ID's as well.. Please provide me with the appropriate driver for it so that i can use it ..
Hardware id's :
USB\VID_1D57&PID_0016&REV_1110
USB\VID_1D57&PID_0016


Thank you so much..
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP
    CPU
    Core i5 4th Generation 1.6Ghz
    Motherboard
    Intel
    Memory
    8GB
    Graphics Card(s)
    1GB Shared
    Sound Card
    Beats Audio
    Monitor(s) Displays
    FULL HD Touch Screeen
    Screen Resolution
    1920X1080
    Hard Drives
    720GB
    Case
    Steel Body
    Keyboard
    Backlit
    Mouse
    Synaptic Mouse Pad
    Browser
    Google Chrom
    Antivirus
    Norton Internet Security

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP
    CPU
    Core i5 4th Generation 1.6Ghz
    Motherboard
    Intel
    Memory
    8GB
    Graphics Card(s)
    1GB Shared
    Sound Card
    Beats Audio
    Monitor(s) Displays
    FULL HD Touch Screeen
    Screen Resolution
    1920X1080
    Hard Drives
    720GB
    Case
    Steel Body
    Keyboard
    Backlit
    Mouse
    Synaptic Mouse Pad
    Browser
    Google Chrom
    Antivirus
    Norton Internet Security
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