Windows 8 and 8.1 Forums


Windows 8.1 64 Bit Bluetooth Issue Asus P9X79 Pro

  1. #1


    Wigan - United Kingdom
    Posts : 20
    Windows 8.1 64 Bit

    Windows 8.1 64 Bit Bluetooth Issue Asus P9X79 Pro


    Ok here is my issue ( screenshot is provided )

    My board has BT Go on it as standard and even though all is installed and i can pair my devices to my pc ( phone )

    I am unable to send or receive files to and from the pc to any paired device.

    Now Asus website shows NO support for the bluetooth for windows 8.1 for my board as yet but does for windows 8.

    I even have to use an older chipset driver suite due to several device manager issues with the newer ones.

    Anyone have any solution / help as to what i can do for this to be able to help me use the bluetooth function as it should work?

    Thankyou in advance.

    Click image for larger version
    Last edited by Dugas; 03 Mar 2014 at 06:42.

      My System SpecsSystem Spec

  2. #2


    Wigan - United Kingdom
    Posts : 20
    Windows 8.1 64 Bit


    Anyone able to help shed any light on this ?
      My System SpecsSystem Spec

  3. #3


    Posts : 18
    Windows 8.1


    The model "P9X79" does not have any bluetooth drivers so I think you may have another model (P9X79 PRO)

    So first of all:

    1- Uninstall your bluetooth device and if asked remove the files too. Reboot.
    2- Download and install the stupid 500MB driver from here if you don't have it (http://dlcdnet.asus.com/pub/ASUS/mis...istaWin7_8.zip). Reboot.

    If you still have the issue, you may need to do it manually. But first, Uninstall the driver and let windows download the correct driver using windows update or the hardware management tool in windows.

    If no luck, just do what I did, Extract the driver, find the files, then install manually by updating the driver.

    Good luck
      My System SpecsSystem Spec

  4. #4


    Wigan - United Kingdom
    Posts : 20
    Windows 8.1 64 Bit


    Its the pro version I have as I put in the thread name

    Will try what you suggest and reply with an update
      My System SpecsSystem Spec

  5. #5


    Posts : 18
    Windows 8.1


    Quote Originally Posted by Dugas View Post
    Its the pro version I have as I put in the thread name

    Will try what you suggest and reply with an update
    So sorry didn't see the "PRO" for some reason!

    anyway, Good luck
      My System SpecsSystem Spec

  6. #6


    Wigan - United Kingdom
    Posts : 20
    Windows 8.1 64 Bit


    All in device manager are back in.... installing the drivers now from the download but i often get this error to ( when i don't i can discover and pair to my pc but unable to send or receive files )

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Wigan - United Kingdom
    Posts : 20
    Windows 8.1 64 Bit


    All its doing now is crashing on the above screen can't even discover the pc or find devices when scanning with my PC ?
      My System SpecsSystem Spec

  8. #8


    N. Calif
    Posts : 2,583
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    More detail other than "unable to send or receive files" is needed. What procedure are you using to send/receive? Do you get an error?

    I think it was a mistake to remove and attempt to re-install the drivers since everything looked good in Device Mgr. Hopefully, you have recovered back to the point where you can pair devices.
      My System SpecsSystem Spec

  9. #9


    Wigan - United Kingdom
    Posts : 20
    Windows 8.1 64 Bit


    Before any suite / drivers are installed I have

    send file
    receive file

    in the system tray but they dont work

    when I did have a paired device sending from phone to pc it just simply said failed on my phone no response from the pc

    but on asus support there are no bluetooth drivers etc for windows 8.1 but there are for windows 8
      My System SpecsSystem Spec

  10. #10


    Posts : 18
    Windows 8.1


    Have you tried to manually install the driver by extracting the downloaded file?
    Maybe try V8.0 driver? (http://dlcdnet.asus.com/pub/ASUS/mis...00202_Win8.zip)

    it's really common to have this issue with windows 8.1 I had it with my VAIO T15 and Asus N550
    Solved it by manually installing the driver.
      My System SpecsSystem Spec

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Windows 8.1 64 Bit Bluetooth Issue Asus P9X79 Pro
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