Windows 8 and 8.1 Forums


Bluetooth problems with PC

  1. #1


    Posts : 11
    Windows 8

    Bluetooth problems with PC


    So I recently purchased a Bluetooth keyboard and mouse, and now headphones. I also purchased a cheap Bluetooth 4.0 USB dongle as neither my laptop nor my PC have Bluetooth hardware. I first tried them on my laptop, no problems whatsoever, excellent in fact. Then I put the USB dongle into my PC and tried them there. The mouse and keyboard stop every few seconds for a couple of seconds and the audio is choppy, all are entirely unusable.

    Both laptop and PC are on Windows 8.1 so operating system is certainly not the issue and the hardware (mouse, keyboard, headphones, USB dongle) s perfectly fine, when used with my laptop. I have tried every USB port on my PC to make sure it's not a dodgy port and I have tried every single thing I can find through Google searching to try and fix it, such as turning off the USB ports ability to power off, bluetooth device sleeping, removing passwords and changing connection to automatic etc. Nothing has worked and I would really like to know what the problem is and how to fix it for future reference.

    Thanks

      My System SpecsSystem Spec

  2. #2


    N. Calif
    Posts : 2,588
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    I think the first thing you need to do is give us the system specs for both the laptop and desktop.
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8


    Sorry. The Laptop is a ThinkPad X201 Tablet with i7 620LM, 8GB RAM, integrated GPU, Agility 4 SSD. The desktop is a self build, FX8120, 16GB DDR3 RAM, some motheboard I would have to check, Samsung 840 EVO SSD. Both on Windows 8.1 with all updates.
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    You say "cheap" dongle so that is a bit concerning. What kind of bluetooth drivers are used for it? Generic Windows or manufacturer provided? I have to say it seems like a driver and/or compatibility problem with the PC since it works on the laptop.

    Try a driver search using the Hardware ID of the dongle.
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    Windows 8


    Well it was just a few pound so I didn't expect it to work well, but it does work perfectly with my laptop. For both I simply plugged it in and allowed Windows to install whatever drivers it desired so I assume the drivers on both devices are the same also. It cannot be the dongle if it works with my laptop, can it?
      My System SpecsSystem Spec

  6. #6


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    The dongle is working as you say, seems to be something with the PC it doesn't like. What does device manager show for bluetooth?

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    Windows 8


    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    Windows 8


    Driver date: 2006 but it says driver is up to date when I try and update it O_o
      My System SpecsSystem Spec

  9. #9


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Hardware ID?

    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Posts : 11
    Windows 8


    Click image for larger version
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Bluetooth problems with PC
Related Threads
hi, my laptop had Windows 8.1 Pre installed to i installed Windows 8.1 Pro on it .. before upgrading, naturally all is working well, i backed up my Drivers using an Open Source Software i downloaded from SourceForge after upgrading, i installed all drivers, all is working well except for my...
Bluetooth connect problems W8.1 in Drivers & Hardware
Having paired a Bluetooth device correctly- (showing in device manager as working properly), it immediately disconnected and I haven't been able to connect it since. When the Bluetooth icon is clicked the is seen but listed as not connected. (The 'allow to connect' option is dimmed.) In the...
Hi all this is my first post/question so bear with me if it hurts the rules :eek: Ok now i bought this usb dongle today and installed it successfully on windows 8 for 4 hrs trying to make it connect my android phone to the pc using bluetooth but in vain. It worked one time but went of in an...
I first downloaded the Windows 8.1 Eval ISO last week when it was introduced. I have since downloaded it several times, both with and without the downloader, on more than one computer. The ISO won't mount. The error just says "sorry, the file won't mount". A couple of times the filename...
bluetooth in Network & Sharing
I used to pair my phone with my pc using blue ray with Win 7 but since I got Win 8 blue ray is gone. The advisor prior to upgrading said it was not compatible. Is there some way, now that I have Win 8 to retrieve or in any way get blue ray? Thank you Peter
Hey guys, So i spent the entire day trying to figure out why my Bluetooth installed fine but after one restart it disappeared and it wouldn't come back. I finally figured it out that the FN+F2 (wireless/bluetooth switches) is what enables/disabled it HAHAHAHAHA. default (after startup): ...
I just set up win 8 on my computer and was going thru the process of connecting my bluetooth mouse and my bluetooth keyboard. My mouse connected automatically, no problems. When I went to connect my keyboard I got the usual prompt asking you to enter the code, but the code was not accepted no...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook