Windows 8 and 8.1 Forums


Touch Keyboard/picture missing at logon screen in win 8

  1. #1


    Posts : 22
    win8

    Touch Keyboard/picture missing at logon screen in win 8


    Hello, I cannot get the touch keyboard or picture password to come up consistently at logon screen. I had to go to services to make the touch-service work with desktop and logon (it was unchecked). Now, at fresh start-up or restart I can get the keyboard by touch but will not get it again if I log off and log back on. And under no conditions do I get the picture password option although I have a picture set up for it.

    thanks,

    Fujitsu Lifebook T732
    i5, 8Gb, 500Gb
    12.5 touch/pen input

      My System SpecsSystem Spec

  2. #2


    Posts : 5,707
    Windows 8.1 Pro


    The reason why your touch keyboard isn't showing up all the time is simply because of what input Windows recognizes as the last used input method. Like for example, if you swipe open the Charms and hit Search, the touch keyboard pops up. If you go and input a password on some internet site but use the touchpad to click on that input field; the touch keyboard pops up as it was the input method last used.

    So say you used the physical keyboard to input your password, Windows realizes you're doing that and doesn't show the keyboard if you didn't use the touchscreen. It's a feature intended so the UI respects your input method, it'd get tedious if EVERY time you just simply clicked on a search box and typed something, the touch keyboard shows up and takes up half your screen even though you're using the physical version.

    And as for the picture password to show up consistently, I can't say I've had that issue often enough to say what to do. Usually when that happens, I select to use the picture password and every time past that it's always been picture password. It could be again, whatever method was last used Windows chooses that over the latter.
      My System SpecsSystem Spec

  3. #3


    Posts : 22
    win8


    Quote Originally Posted by Coke Robot View Post
    The reason why your touch keyboard isn't showing up all the time is simply because of what input Windows recognizes as the last used input method...
    Hello, I suppose that may make sense but I recall distinctly on my other win 8 machine that whenever I used my finger to touch the password box, the touch keyboard showed up--and I usually typed in my password anyway. The keyboard always came up when I used my finger or pen. Not so in this case (except when I first turn it on).

    As for the picture password, I do not even have the option to select it at logon. I always did on my old win 8 machine.

    sigh...
      My System SpecsSystem Spec

  4. #4


    Posts : 22
    win8


    Correction: Touch Keyboard does not pop-up at all. I just tried charm search and it popped-up once but never again. Nothing pops up in metro internet explorer either. Obviously the auto-feature of the service is not working.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,707
    Windows 8.1 Pro


    No keyboard even when there's a text input field? Odd. You can still manually open up the keyboard through the Settings Charm, there should be the option for the keyboard there.

    Something's probably gone weird. Is this a fresh install of Windows 8/8.1?

    And as for the picture password, if you're on a second PC with a Microsoft Account, typically it will transfer over the picture password. If you're not on such an account, you'll need to reset one up if there isn't one already.

    It should give you the option of picture password if there is one set up.
      My System SpecsSystem Spec

  6. #6


    Posts : 22
    win8


    Brand new Lifebook T732 Fujitsu. One week old. Installed latest drivers. Then installed a few programs for work. I did my new logon with my existing hotmail account and it transferred everything over but the picture password. I can manually open keyboard in metro charm. No help in logon of course. I have checked the touch screen service in win 8 and it is set for automatic/trigger and the logon option has "work with desktop". Is there any way to reinstall this service or some driver related to it?
      My System SpecsSystem Spec

  7. #7


    Posts : 22
    win8


    Keyboard Fix from MS engineer at MS support community: To resolve the issue with Touch keyboard, I would suggest you to refer to the article and run the troubleshooter provided at the end:How to use the touch keyboard
    How to use the touch keyboard - Microsoft Windows Help

    Picture Password: Still Does Not Show Up as Option at Logon
      My System SpecsSystem Spec

  8. #8


    Posts : 22
    win8


    Sigh. Not solved. Two reboots later the keyboard is lost again. The MS troubleshoot finds that it is turn-off--but i shouldn't have to run that every time. What is turning of this option??
      My System SpecsSystem Spec

  9. #9


    Posts : 22
    win8


    UPDATE: the touch keyboard shows up at first logon. And for about 10 seconds thereafter works with charm-search. Something must be turning it off.

    ANOTHER UPDATE: Booted up this morning and the keyboard DID NOT show up at logon.
    How does one do a clean boot in win 8? f8?
    Last edited by Shawn; 27 Feb 2014 at 12:13.
      My System SpecsSystem Spec

  10. #10


    Posts : 22
    win8


    Bah. I'm doing a refresh from my win 8 repair disk.
    I'll report back.

    FACTORY INSTALL: still No Touch Keyboard.
    Last edited by Shawn; 27 Feb 2014 at 18:21.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Touch Keyboard/picture missing at logon screen in win 8
Related Threads
The touch screen keyboard click sound suddenly reduced loudness. This is happening on my DVP 11 running win 8.1 Used to be much louder, then this afterneed it just went soft on me. Is there a setting somewhere to restore the keyboard click loudness? thanks
I have tablet and the only keyboards I can use are the split keyboard and the one keyboard the does not have the numbers on the top row. The QWERTY keyboard icon is there but is greyed out. I cannot add any third party programs. It is windows 8.1 Enterprise. The password complexity rules make it...
Hi all, It would seem that my Surface 3 touch keyboard is all messed up, for some reason I can't change the type/layout of the keyboard. You know that button down in the bottom right? It doesn't do anything. When I tap it to change to the handwriting or full keyboards it doesn't do anything. The...
I haven't found anything in the forum addressing the keyboard displaying. I don't have touchscreen, but I assume when I access settings and want to search for programs that I could touch the keyboard icon at the bottom of the box and it would pop up. it appears grayed out. is that because I have an...
The On-screen keyboard in Windows 8 seems to be missing the ^ symbol, otherwise known as the caret. On most keyboards its found with shift+6. But in Windows 8, that is the one symbol on the number key row that is left out. Its a necessary key especially when you need to represent an exponent in...
Greetings. I have a Viliv X70s sitting around so I thought I'd throw Windows 8 on to see what happens. It is doing great and I'm enjoying exploring Windows 8 with it. The onscreen keyboard works like a charm. In some ways it's running better than it did with Windows 7. But the Touch...
Hello, When I used to boot up Win 8 & go to the logon screen, the onscreen keyboard would be visible so that I can type in the password or pin. Now, the keyboard doesn't appear. I can go down & click on 'accessibility' & open up a windows 7 'like' keyboard to type in the information. Does...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook