- Messages
- 64
- Location
- Essex, White Colne
I know that a similar question has been asked before but, not with the last part of the message, (Device Descriptor Request Failed). I get this, in Device Manager, and I have searched for an answer on the net. Also it is a Code 43. I went through my laptop, with an HP Technician this morning, I might add at a cost of 5p/minute, for 30 odd minutes. He has said that because I had gone over to Windows 8.1 and the recovery discs I made will not load, to put back in Windows 8. I have to send the laptop back for re-installing the OS, because Windows 8.1 do not have the update for my problem. Also the R.H. USB socket has a failure ID:0GAPTK-6T7716-MFPWWK-8D1Q03. I personally think that this is all what the problem is. a duff USB. Is this a cop-out???
My question is; has anyone heard of Windows 8.1 having driver WHQL problems?? Very.
Any/all ideas, appreciated.
ps, I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.
My question is; has anyone heard of Windows 8.1 having driver WHQL problems?? Very.
Any/all ideas, appreciated.
ps, I only found out the problem with the usb when I tried to download a Mobi file to a Kindle for my wife. The other usb's work OK.
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My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP Pavilion 15-e020sa
- CPU
- Intell(R) Core (TM) i3-3110M CPU @ 2.4Ghz 2.4Ghz
- Memory
- 8GB (7.89GB usable)
- Graphics Card(s)
- Intel(R) HD Graphics 4000
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- Generic PnP Monitor
- Screen Resolution
- 1366 x 768
- Antivirus
- Vipre Internet Security, CCleaner, MalWare Bytes, Revo Uni'r