Windows 8 and 8.1 Forums


External Hard Drive - Error - "Location not Available"

  1. #11


    Control Panel > Troubleshooting > Run "Configure a device" under Hardware and Sound.

      My System SpecsSystem Spec

  2. #12


    Quote Originally Posted by HippsieGypsie View Post
    It's probably something to do with the disk controller. I wonder if that's corrupted. Let me research.
    I just noticed that one of my other external hard drives connected to this laptop is suddenly ALSO giving me the same error! Currently there is another external drive still connected and is not giving me that problem.
    Both these other 2 drives have worked before, and have suddenly started giving me this error.
    Your assistance is much appreciated
      My System SpecsSystem Spec

  3. #13


    You're quite welcome

    Did you run the Troubleshooter?

    Are USB versions compatible?
      My System SpecsSystem Spec

  4. #14


    Quote Originally Posted by jhnel View Post
    Quote Originally Posted by HippsieGypsie View Post
    It's probably something to do with the disk controller. I wonder if that's corrupted. Let me research.
    I just noticed that one of my other external hard drives connected to this laptop is suddenly ALSO giving me the same error! Currently there is another external drive still connected and is not giving me that problem.
    Both these other 2 drives have worked before, and have suddenly started giving me this error.
    Your assistance is much appreciated
    I think you could Uninstall your USB drivers from Device manager, reboot and the standard driver will reinstall if not then click the scan for new hardware and install the default ones. This will refresh your USB Drivers.
    You say your using multiple usb external hard drives? Your could be trying to draw more power from your usb ports than they can supply? A powered hub may help with that? I know on my G75 I run into that exact problem if I try to connect too many devices I start having disconnects. In my case its dealing with USB 3.0 even using a powered hub if I try more than 2 external hard drive I'll start having issues
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  5. #15


    I uninstalled drivers and re-installed them. I tried connecting only the portable hard drive. No luck. I connected another portable drive and had no problem? His particular hd seems to only have a proble with this laptop?
      My System SpecsSystem Spec

  6. #16


    More weird by each "attempt".

    I found this via Bing from within my Start Screen. I must say > What an ingenious idea! Anywho, you may want to go through these steps. It may be a cable or some other hardware flaw?

    Samsung external hard drive - Fixya
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  7. #17


    Hello,

    I have tried everything mnow. I notice that this seems to only be a problem with two of the eternl hard drives. They both work when connected to any other computer, therefor probably not a problem with the drive itself?
      My System SpecsSystem Spec

  8. #18


    This beats me. Reminds me of a few bad relationships I was in. Just plain incompatibility?

    The only thing I can think of is either find one that works with the HP or contact manufacturers.

    Good luck to you. Please let us know what you come up with.
      My System SpecsSystem Spec

  9. #19


    Ha ha... Really a bad relationship I have decided to just use the hard drives on the other computers for now. Just frustrating me too much... If something does resolve itself in the future, I will definitely let you know. Thanks again for coming up with so many suggestions. Much appreciated
      My System SpecsSystem Spec

  10. #20


    Quote Originally Posted by HippsieGypsie View Post
    It's probably something to do with the disk controller. I wonder if that's corrupted. Let me research.
    Hello,

    I finally solved my problem. I downloaded a Partition Manager and changed the Drive Letter with that. My own Windows Manager did not allow me to change the Drive letter. My computer now sees the drive and I am able to access it.
    Regards

    J
      My System SpecsSystem Spec

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External Hard Drive - Error - "Location not Available"
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