Touch Screen Monitor

mrpp

New Member
Messages
9
I have a touch screen monitor on my windows 8 machine.
It works fine but i have this issue.
Every morning when booting PC i have to disconnect the monitor USB cable and reconnect for the touch screen to work.
If i reboot the pc at any point after this it is fine works no problem, it just happens when pc has been left off over night.
In device manager set all usb hubs to not switch off power but can't think of anything else to do.
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Fujitsu ESPRIMO PH300
    CPU
    i3 Quad
    Memory
    8Gb
    Monitor(s) Displays
    Hanns G HT231
Check the boot priority in BIOS Setup. Make the hard drive the 1st device. Move any USB selections down in the list.

If you ever need to boot from a USB device, use the one time boot menu key.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
You have a USB monitor, what model is it?

It sounds like the driver is not being loaded initially. Have you tried changing USB ports. For a quicker startup, some bioses may disable certain USB ports during boot, so you could check for that.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
I think he means the monitor has built-in USB ports.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
it is a Hanns G HT231. It connects via usb for the touch to work. It also has HDMI for the video aspect, that is fine it just has this issue on boot up after being switched over night. A restart is fine
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Fujitsu ESPRIMO PH300
    CPU
    i3 Quad
    Memory
    8Gb
    Monitor(s) Displays
    Hanns G HT231
Check the BIOS settings I mentioned.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Had a look can't see anything obvious under usb settings in BIOS. Strange how reboot is ok though
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Fujitsu ESPRIMO PH300
    CPU
    i3 Quad
    Memory
    8Gb
    Monitor(s) Displays
    Hanns G HT231
Not USB settings, boot priority/order.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
Had a look but don't see the monitor listed under the boot priority/order. so not sure what to look at

Maybe something to do with updates as looking on PC manufacturers website, updates are there for windows 8 but for windows 8.1 it says
Your product is not supported for Windows 8.1

So can i turn the clock back and revert to windows 8?
:(
 
Last edited:

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Fujitsu ESPRIMO PH300
    CPU
    i3 Quad
    Memory
    8Gb
    Monitor(s) Displays
    Hanns G HT231
The only way you can go back to Windows 8 is via a disc image if you created one, Recovery partition on hard drive, Recovery DVDs from the manufacturer. There is no uninstall of 8.1 or roll-back.

Did you try the Windows 8 driver? It should work with 8.1.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
OK.
Have tried in all usb ports.
Some of those ports have normally external hard drives attached that work fine without issue.
If i rebbot i have no issue but if i switch off and then restart i have to unplug the usb cable from monitor-pc and re insert for it to see the monitor even from those usb ports that normally have external drives on that are alive when starting the system.

Updated drivers, chipset etc.
I think maybe the issue is in BIOS under boot all other devices are listed but the monitor is not there?
 
Last edited:

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Fujitsu ESPRIMO PH300
    CPU
    i3 Quad
    Memory
    8Gb
    Monitor(s) Displays
    Hanns G HT231
I think he means the monitor has built-in USB ports.
He has a monitor where the touchscreen acts like a mouse and uses a USB connection. This is not a Windows boot problem, but a USB driver problem as it would be for a mouse.

I don't know of anything more to suggest than look for new drivers and change the USB port the touchscreen is plugged into.

You might try turning off the Windows Fast Startup to see if it would help. Control Panel-Power Options-Choose what the power buttons do to get at the setting.

Edit: Does anything show in Device Manager for the Touchscreen device?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Tried that.
Nothing shows in device manager, but tried on another pc works fine, something on this one not quite right.
Reboot fine, switch off then on not ok
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Fujitsu ESPRIMO PH300
    CPU
    i3 Quad
    Memory
    8Gb
    Monitor(s) Displays
    Hanns G HT231
Many times, you can have problems with drivers where they will not load during a cold boot. For some reason they are not seen and do not load correctly. I would think that was a driver problem and needed an update, but it could be a bios situation if that device is not being recognized.

It appears that touchscreen module is made by HTS. I don't know what company goes by those letters, but if you do, you might check their site.

I would think there has to be something in the Device Manager. Possibly under imaging devices, or even tied to the video display. But I suppose if you don't see anything listed on the computer that works, there may not be anything listed. I wonder where it would load the driver?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
ahh under human interface device

Set that so allow computer to turn off is not ticked but still the problem. Darn PCs
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Fujitsu ESPRIMO PH300
    CPU
    i3 Quad
    Memory
    8Gb
    Monitor(s) Displays
    Hanns G HT231
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