Windows 8 and 8.1 Forums

Ram issue

  1. #1


    Posts : 5
    windows 8.1 rt

    Ram issue


    I am having problems with my acer g predator series AG3620-UR308 windows 8.1 12 gig ram installed only 8.3 available and I am running 64 bit I was wondering if any one knows how to fix this issue its not a virus and its not bad ram or a bad board this is a brand new pc I'm sorry if I posted in the wrong section please help
    Attached Thumbnails Attached Thumbnails ram.png  

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    If you have video card that uses shared memory, it may be why you are seeing the difference.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    windows 8.1 rt


    Yeah its a geforce nvida gtx 620
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    I can't find the gtx 620, only gt 620. Supposedly discrete memory.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    windows 8.1 rt


    I am sorry about that misread my specs this is the correct specs
    • NVIDIA GeForce GT630 with 2GB Discrete Video Memory


    .4 GHz Core i7-3770
    RAM 12 GB SDRAM DDR3
    Memory Speed 1600 MHz
    Hard Drive 2 TB SATA
    Graphics Coprocessor NVIDIA Geforce GT 630 2GB
    Chipset Brand NVIDIA
    Graphics Card Ram Size 2000 MB
    Wireless Type 802.11bgn
    Number of USB 2.0 Ports 6
    Number of USB 3.0 Ports 4


    Expand
    Other Technical Details

    Brand Name Acer
    Series predator
    Item model number AG3620-UR308
    Hardware Platform PC
    Operating System Windows 8
    Item Weight 29 pounds
    Item Dimensions L x W x H 17.19 x 7.10 x 16.46 inches


      My System SpecsSystem Spec

  6. #6


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Strange the 2GB seems to be what you are missing minus the overhead.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    windows 8.1 rt


    What do you mean by that I am some what tech savy but not totally
      My System SpecsSystem Spec

  8. #8


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Well, if you look at total of 11.9 at top, minus the hardware reserved and pool page used, then works out to be about 2GB. Your supposed discrete video memory.

    Not saying I'm correct, just appears that way to me.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    windows 8.1 rt


    That makes more seance the graphics card is mainly being a memory hog then the damn pig lol
      My System SpecsSystem Spec

  10. #10


    Central West (near Orange) NSW
    Posts : 300
    8 Pro desk 1 (SB) 7 Home desk 2 (IB) 8 Pro Lap 1


    Pardon me for dropping in but I couldn't help reading the thread and I thought that all GPU's had dedicated RAM I wasn't aware that main RAM was shared in this way.
    I looked at this and saw the 2GB as mentioned and is it because the model the cuebert has - has DDR3 RAM on board that it shares the main RAM?? GeForce GT 630 | Specifications | GeForce (the Kepler model)
      My System SpecsSystem Spec

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