Ram issue

I am having problems with my acer g predator series AG3620-UR308 windows 8.1 12 gig ram installed only 8.3 available and I am running 64 bit I was wondering if any one knows how to fix this issue its not a virus and its not bad ram or a bad board this is a brand new pc I'm sorry if I posted in the wrong section please help

If you have video card that uses shared memory, it may be why you are seeing the difference.

Yeah its a geforce nvida gtx 620

I can't find the gtx 620, only gt 620. Supposedly discrete memory.

I am sorry about that misread my specs this is the correct specs

• NVIDIA GeForce GT630 with 2GB Discrete Video Memory

.4 GHz Core i7-3770
RAM	12 GB SDRAM DDR3
Memory Speed	1600 MHz
Hard Drive	2 TB SATA
Graphics Coprocessor	NVIDIA Geforce GT 630 2GB
Chipset Brand	NVIDIA
Graphics Card Ram Size	2000 MB
Wireless Type	802.11bgn
Number of USB 2.0 Ports	6
Number of USB 3.0 Ports	4

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Other Technical Details

Brand Name	Acer
Series	predator
Item model number	AG3620-UR308
Hardware Platform	PC
Operating System	Windows 8
Item Weight	29 pounds
Item Dimensions L x W x H	17.19 x 7.10 x 16.46 inches

Strange the 2GB seems to be what you are missing minus the overhead.

What do you mean by that I am some what tech savy but not totally

Well, if you look at total of 11.9 at top, minus the hardware reserved and pool page used, then works out to be about 2GB. Your supposed discrete video memory.

Not saying I'm correct, just appears that way to me.

That makes more seance the graphics card is mainly being a memory hog then the damn pig lol

Pardon me for dropping in but I couldn't help reading the thread and I thought that all GPU's had dedicated RAM I wasn't aware that main RAM was shared in this way.
I looked at this and saw the 2GB as mentioned and is it because the model the cuebert has - has DDR3 RAM on board that it shares the main RAM?? GeForce GT 630 | Specifications | GeForce (the Kepler model)

I don't get it either unless some knock-off card that is using shared memory when supposed to be dedicated. Unless it is a buffer to speed things up.

Hmm I don't know popeye as I am no expert I think the DDR5 card would have been the better one to use in any case but.......

ICit2lol said:

Hmm I don't know popeye as I am no expert I think the DDR5 card would have been the better one to use in any case but.......

Click to expand...

I have GPU with DDR3 memory but it is not leaching off of main memory like that: