Windows 8 and 8.1 Forums


Windows 8.1 And Samsung Galaxy S3 Issue

  1. #1


    Suffolk
    Posts : 27
    Windows 8.1

    Windows 8.1 And Samsung Galaxy S3 Issue


    Hey guys ,

    Loving this forum so far some great threads,

    Ok after recently installing 8.1 and installing Kies 3 for my S3 Ive been checking my event viewer and seeing the below error consistantly , googled it but no real joy , any ideas ?

    The device GT-I9300 (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times in its own process. Please contact the device manufacturer for more information about this problem.

    Ive checked the drivers unistalled and reinstalled removed kies 3 and reinstalled but still showing.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by DeskTopGeek View Post
    Please contact the device manufacturer for more information about this problem.
    ...is their way of saying, "uninstall because it ain't gonna work and wait for us to fix it for 8."

    Of course, that's only if you've already been trying the latest.
      My System SpecsSystem Spec

  3. #3


    Suffolk
    Posts : 27
    Windows 8.1


    Quote Originally Posted by MasterChief View Post
    Quote Originally Posted by DeskTopGeek View Post
    Please contact the device manufacturer for more information about this problem.
    ...is their way of saying, "uninstall because it ain't gonna work and wait for us to fix it for 8."

    Of course, that's only if you've already been trying the latest.

    O how i loved 7 lol
      My System SpecsSystem Spec

  4. #4


    Sydney Australia
    Posts : 2,941
    Windows 10 Pro 64bit


    Kies3 does not work on the S3 you need to install the older Kies version.
    Check the kies download site for compatibility
      My System SpecsSystem Spec

  5. #5


    Suffolk
    Posts : 27
    Windows 8.1


    i previously install the previous version but then kies updates itself to version 3
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8.1 Pro 64 bit


    Contrary to the poster above, I have Kies 3 running on Windows 8.1 and it works with my S3 with the latest firmware? have you installed the latest S3 Firmware for your provider - should be jellybean 4.3
      My System SpecsSystem Spec

  7. #7


    Suffolk
    Posts : 27
    Windows 8.1


    Quote Originally Posted by Steveatesh View Post
    Contrary to the poster above, I have Kies 3 running on Windows 8.1 and it works with my S3 with the latest firmware? have you installed the latest S3 Firmware for your provider - should be jellybean 4.3

    i thought so , yes latest firmware
      My System SpecsSystem Spec

  8. #8


    Posts : 4
    Windows 8.1 Pro 64 bit


    Quote Originally Posted by DeskTopGeek View Post
    Quote Originally Posted by Steveatesh View Post
    Contrary to the poster above, I have Kies 3 running on Windows 8.1 and it works with my S3 with the latest firmware? have you installed the latest S3 Firmware for your provider - should be jellybean 4.3

    i thought so , yes latest firmware
    Ok, if you have not already I'd post on some S3 forums, I doubt you will be alone and to me this sounds more phone related than computer related?
      My System SpecsSystem Spec

  9. #9


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    FWIW, their download page does not tout any Windows 8. Only Vista, XP, 7. If it was compatible with 8, I would think they would want to advertise that - so - common sense assumes it is not OR they aren't doing a good job of informing.

    One or the other. Probably former.
      My System SpecsSystem Spec

  10. #10


    Sydney Australia
    Posts : 2,941
    Windows 10 Pro 64bit


    GT-19300 connected inKies3Click image for larger version
      My System SpecsSystem Spec

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