Cannot install any driver, failing for invalid data

kazoo68

New Member
Messages
1
I have a client running Windows 8.1. The original problem was that he could not install an HP 6700 printer, the installer package failed every time. I got the same error; I attempted to update all his drivers and noticed that all the installers failed. I then attempted to install it manually and I get a failure: Windows found drivers software for your device but encountered an error while attempting to install it. The data is invalid. I receive the same error if I try to install any driver the same way. Any help would be appreciated. Laptop is an Acer Aspire One running 8.1, there were no recovery discs made and all recovery options fail. Not sure where to go with this.
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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