I have a client running Windows 8.1. The original problem was that he could not install an HP 6700 printer, the installer package failed every time. I got the same error; I attempted to update all his drivers and noticed that all the installers failed. I then attempted to install it manually and I get a failure: Windows found drivers software for your device but encountered an error while attempting to install it. The data is invalid. I receive the same error if I try to install any driver the same way. Any help would be appreciated. Laptop is an Acer Aspire One running 8.1, there were no recovery discs made and all recovery options fail. Not sure where to go with this.
My Computer
System One
-
- OS
- Windows 8.1