Windows 8 and 8.1 Forums


printer will no longer print page

  1. #1


    Posts : 2
    Windows 8

    printer will no longer print page


    Hi, I have a Dell Inspiron running Windows 8. I have an HP Deskjet, that up until recently, worked just fine. Now, when I try to print, nothing at all happens. I tried looking up a solution online, and stopped and started the printer spooler, but that didn't help. I checked to see if the drivers were up to date and they were. I don't THINK my kids changed anything...at least they SAY they didn't...and I have them on their own desktop without administrative privileges.

    Thanks for any help! Let me know if you need more information.

    Erin

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8


    Any suggestions that DON'T involve running a program that I then have to pay for?

    Erin
      My System SpecsSystem Spec

  3. #3


    First thing I would try is: power off printer, unplug USB cable and then uninstall printer driver/software. Then with a fresh copy of the driver/software from HP's website reinstall it.
      My System SpecsSystem Spec

  4. #4


    I have to re-install my printer drivers on a regular basis in Win8.1 to get them to work...
      My System SpecsSystem Spec

  5. #5


    Did you re-install the printer drivers?
      My System SpecsSystem Spec

printer will no longer print page
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