Windows 8 freezes, then ... No hard drive detected.

HoneycombAX

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Well, now what do I do? Was restarting my laptop, when it froze up, so I had to push the power button to turn it off and then turn it back on. Just as I did though, it hung at the logo screen, and then it said:

"Internal hard disk drive not found. To resolve this issue, try to reseat the drive.
No bootable devices--strike the F1 key to retry boot, F2 to enter Setup menu, F5 to enter PSA"
Wat8.jpg

So then I get into the pre-boot diagnostic screen. Guess what it shows me there?
IMAG0002.JPG

No seriously, WAT? If anything, I made sure to take extra care not to bump the laptop too much. I tried plugging it into my PC tower running Windows 7, and I tried using a hard disk enclosure and they don't work.

This hard drive:
Newegg.com - WD Blue WD5000LPVX 500GB 5400 RPM 8MB Cache SATA 6.0Gb/s 2.5" Internal Notebook Hard Drive Bare Drive

I was hoping to RMA it but seeing as how it's well over 5 months since I ordered it, they can't take it back. Might as well go straight to the manufacturer and complain.
 

My Computer

System One

  • OS
    Windows 10 Home 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15-3520
    CPU
    Intel® Core™ i3-2370M CPU @ 2.40 GHz
    Motherboard
    Dell 0G8TPV
    Memory
    (2) G.Skill F3-12800CL11-4GBSA
    Graphics Card(s)
    Intel® HD Graphics 3000
    Sound Card
    Cirrus Logic High Definition Audio
    Screen Resolution
    1366x768
    Hard Drives
    WD Scorpio Blue 500GB - WDC WD5000LPVX-55V0TT0
    PSU
    Connected on AC Power, 65w
    Mouse
    USB Wireless Optical Mouse
    Internet Speed
    6000 / 1000
    Browser
    Google Chrome 44.0.2403.130 m
    Other Info
    * Battery is performing normally
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