Windows 8 and 8.1 Forums


Blue Screen - usbhub.sys

  1. #1


    Posts : 8
    Windows 8.1

    Blue Screen - usbhub.sys


    Hello!

    I have upgraded my laptop to Windows 8.1. Sometimes I get bsod related to usbhub.sys.

    Here is my windbg output:

    Code:
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    
    
    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Only kernel address space is available
    
    
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       srv*c:\symbols*msdl.microsoft.com/download/symbols
    Symbol search path is: srv*c:\symbols*msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
    Machine Name:
    Kernel base = 0xfffff801`e121c000 PsLoadedModuleList = 0xfffff801`e14e0990
    Debug session time: Sun Jan  5 12:09:45.020 2014 (UTC + 2:00)
    System Uptime: 2 days 1:33:11.375
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................................
    Loading User Symbols
    
    
    Loading unloaded module list
    ....................................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 9F, {3, ffffe00002dc8060, fffff801e2be3840, ffffe0000276eb80}
    
    
    Probably caused by : usbhub.sys
    
    
    Followup: MachineOwner
    ---------
    
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00002dc8060, Physical Device Object of the stack
    Arg3: fffff801e2be3840, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0000276eb80, The blocked IRP
    
    
    Debugging Details:
    ------------------
    
    
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    
    IMAGE_NAME:  usbhub.sys
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5215f839
    
    
    MODULE_NAME: usbhub
    
    
    FAULTING_MODULE: fffff8000300f000 usbhub
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    BUGCHECK_STR:  0x9F
    
    
    PROCESS_NAME:  System
    
    
    CURRENT_IRQL:  2
    
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    
    DPC_STACK_BASE:  FFFFF801E2BEBFB0
    
    
    STACK_TEXT:  
    fffff801`e2be3808 fffff801`e14131a6 : 00000000`0000009f 00000000`00000003 ffffe000`02dc8060 fffff801`e2be3840 : nt!KeBugCheckEx
    fffff801`e2be3810 fffff801`e14130c6 : ffffe000`07968650 00000000`e9f181f0 00000000`00000003 fffff801`e1278a04 : nt!PopIrpWatchdogBugcheck+0xde
    fffff801`e2be3870 fffff801`e12c9f64 : ffffe000`07968688 fffff801`e2be3939 ffffe000`079686c8 00000000`00000002 : nt!PopIrpWatchdog+0x32
    fffff801`e2be38c0 fffff801`e12ca478 : 00000000`00000001 ffffe000`0238a748 fffff801`e150a180 fffff801`e150e0c0 : nt!KiProcessExpiredTimerList+0x1d8
    fffff801`e2be39a0 fffff801`e1326478 : fffff801`e150a180 00000000`001f3bea 00000000`0067d662 00000000`0067d67a : nt!KiExpireTimerTable+0x218
    fffff801`e2be3a40 fffff801`e1276abc : ffffe000`00000000 00001f80`00000001 0000019f`598dfbd6 00000000`00000002 : nt!KiTimerExpiration+0x148
    fffff801`e2be3af0 fffff801`e136d7ea : fffff801`e150a180 fffff801`e150a180 00000000`001a3fc0 fffff801`e1562a80 : nt!KiRetireDpcList+0x19c
    fffff801`e2be3c60 00000000`00000000 : fffff801`e2be4000 fffff801`e2bdd000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    
    
    STACK_COMMAND:  kb
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    IMAGE_VERSION:  6.3.9600.16384
    
    
    FAILURE_BUCKET_ID:  0x9F_3_btfilter_IMAGE_usbhub.sys
    
    
    BUCKET_ID:  0x9F_3_btfilter_IMAGE_usbhub.sys
    
    
    ANALYSIS_SOURCE:  KM
    
    
    FAILURE_ID_HASH_STRING:  km:0x9f_3_btfilter_image_usbhub.sys
    
    
    FAILURE_ID_HASH:  {e32271a1-eb13-6913-1626-4c8d704b5d5a}
    
    
    Followup: MachineOwner
    
    ---------

    Could you help?

    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 8
    Windows 8.1


    Sorry guys, should be posted in bsod forum group. Please move it.

    Thanks
      My System SpecsSystem Spec

  3. #3


    Posts : 15
    Windows 8.1 Pro with Media Center 64-bits.


    Hello

    What brand and model system do you have? This problem is quite common and should be easily fixed by downloading new drivers from your vendor website. If you know how to do this yourself then please update the following drivers
    • USB
    • Chipset


    If you do not know where to find these then please provide me with your computer brand and model and I will assist you further.
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    Windows 8.1


    I have a Lenovo G505s laptop.

    I have attached the files from diagnostics tool.

    I have made all updates.
    Blue Screen - usbhub.sys Attached Files
      My System SpecsSystem Spec

  5. #5


    Posts : 15
    Windows 8.1 Pro with Media Center 64-bits.


    Quote Originally Posted by Pani1983 View Post
    I have a Lenovo G505s laptop.

    I have attached the files from diagnostics tool.

    I have made all updates.
    Are you useing an external keyboard? with a reciever? If you do, try disconnecting it and look if it solves issues. Your getting alot of errors from a malfunctioning device in your event logs.
      My System SpecsSystem Spec

  6. #6


    Posts : 8
    Windows 8.1


    Could it be my wireless mouse?
      My System SpecsSystem Spec

  7. #7


    Posts : 15
    Windows 8.1 Pro with Media Center 64-bits.


    Quote Originally Posted by Pani1983 View Post
    Could it be my wireless mouse?
    Hardware Type Microsoft USB Dual Receiver Wireless Mouse (Mouse and Keyboard Center)

    That should is be, so yes
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Windows 8.1


    I think the error is related with my bluetooth (btfilter)
      My System SpecsSystem Spec

  9. #9


    Posts : 15
    Windows 8.1 Pro with Media Center 64-bits.


    Quote Originally Posted by Pani1983 View Post
    I think the error is related with my bluetooth (btfilter)
    If you believe so then download and install http://download.lenovo.com/consumer/...s/bt149w81.exe

    But, I still believe disconnecting the reciever might work.
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Windows 8.1


    Quote Originally Posted by Yuri View Post
    Quote Originally Posted by Pani1983 View Post
    I think the error is related with my bluetooth (btfilter)
    If you believe so then download and install http://download.lenovo.com/consumer/...s/bt149w81.exe

    But, I still believe disconnecting the reciever might work.
    I've already installed this driver. Thanks for help!
      My System SpecsSystem Spec

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Blue Screen - usbhub.sys
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