Windows 8 and 8.1 Forums

removing driver

  1. #1


    Posts : 11
    windows 8

    removing driver


    i posted about a month ago about my printer not responding because windows had installed my driver in the wrong place therefore when I went to print I wasn't given that option. I was thinking I could remove that driver and install from disk and see what happens. thanks

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  2. #2


    Posts : 2,627
    win8.1.1 enterprise


    in the wrong place .

    just were did windows install the driver ,are you sure it was even installed and not just sitting there waiting to be clicked on to start the install .I have never heard of windows installing a driver in the wrong place,
    did you go to device manager and uninstall the printer and try install it again
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  3. #3


    Posts : 11
    windows 8


    I decided to manually install the printer and I found the driver for it but it still won't work. It gives me an error message but doessn't say what the error is.
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  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    when did it give the error ,when you click on the driver to install ,or after starting the driver install when you plugged in the printer
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  5. #5


    Posts : 11
    windows 8


    when I try to print.
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  6. #6


    Posts : 2,627
    win8.1.1 enterprise


    if it ws mine the next thing I would try is going to control panel and programs,and uninstall the printer and try again ,
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  7. #7


    Posts : 11
    windows 8


    I did as you suggested and deleted the printer. This time windows couldn't even find it so I had to manually install it. No luck
      My System SpecsSystem Spec

  8. #8


    What make and model printer are you trying to install.

    I would use Revo Uninstaller, let it find it and completely uninstall it.
      My System SpecsSystem Spec

removing driver
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