removing driver

mystified

New Member
Messages
11
i posted about a month ago about my printer not responding because windows had installed my driver in the wrong place therefore when I went to print I wasn't given that option. I was thinking I could remove that driver and install from disk and see what happens. thanks
 

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  • OS
    windows 8
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    dell
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    intel pentium 2127u
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    4 gb
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    integrated
    Sound Card
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    15.6 hd widescreen touch display
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    firefox
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in the wrong place .

just were did windows install the driver ,are you sure it was even installed and not just sitting there waiting to be clicked on to start the install .I have never heard of windows installing a driver in the wrong place,
did you go to device manager and uninstall the printer and try install it again
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
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    Logitech wireless M215
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    high speed 20
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    ie 11
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    Other Info
    updated enterprise apr 2/14
I decided to manually install the printer and I found the driver for it but it still won't work. It gives me an error message but doessn't say what the error is.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    dell
    CPU
    intel pentium 2127u
    Memory
    4 gb
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    15.6 hd widescreen touch display
    Screen Resolution
    1024x760
    Hard Drives
    500 gb
    Browser
    firefox
    Antivirus
    mcafee
when did it give the error ,when you click on the driver to install ,or after starting the driver install when you plugged in the printer
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
when I try to print.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    dell
    CPU
    intel pentium 2127u
    Memory
    4 gb
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    15.6 hd widescreen touch display
    Screen Resolution
    1024x760
    Hard Drives
    500 gb
    Browser
    firefox
    Antivirus
    mcafee
if it ws mine the next thing I would try is going to control panel and programs,and uninstall the printer and try again ,
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
I did as you suggested and deleted the printer. This time windows couldn't even find it so I had to manually install it. No luck
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    dell
    CPU
    intel pentium 2127u
    Memory
    4 gb
    Graphics Card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    15.6 hd widescreen touch display
    Screen Resolution
    1024x760
    Hard Drives
    500 gb
    Browser
    firefox
    Antivirus
    mcafee
What make and model printer are you trying to install.

I would use Revo Uninstaller, let it find it and completely uninstall it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
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