DVD-Drive not detected.

The Stig

New Member
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Earth. Duh?
I NEED HELP WITH INDOWS 8 DEVELOPER PREVIEW(JUST INSTALLED). I CAN'T FIND MY DVD DRIVE. SO, NO CDS WORK. :think:
 

My Computer

System One

  • OS
    Windows 8 Developer preview
    System Manufacturer/Model
    Dell Insipiron 535s
    CPU
    Intel Dual Core E5200
    Motherboard
    No Idea.
    Memory
    3GB DDR2
    Graphics Card(s)
    nVidia GeForce NX8400GS TD512EH
Hi The Stig,
Welcome to the forums, go to device manager and see whether any exclamation mark in DVD drive, if there is , try updating the driver for it.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
Welcome to the forums :)
I remember, that i had some problems with my ASUS DRW-24B3ST dvd drive. so, for my first question is: Does your BIOS recorgnise it?

if so, the probmlem is with windows updates. if not, check the cbles.

This is usually caused by false incompatible drivers. i would suggest to download the newest ones either form the manufacturer's web site, or from the device manager. Also check the updates, they really do the trick sometimes ;).

Could you tell me the results (and also the dvd drive model)
 
Last edited:

My Computer

System One

  • OS
    Windows 7 x64 Home Premium / Commodore OS Vision / Windows 8 Release preview
    CPU
    AMD Athlon x2 Dual Core 7750 BE 2,7Ghz (2/4)
    Motherboard
    Asus M2N-e
    Memory
    4Gb
    Graphics Card(s)
    GIGABYTE (ATI) Radeon HD 6870 (1Gb)
    Sound Card
    Do i have one?
    Monitor(s) Displays
    2
    Screen Resolution
    1x HD1080 1x SXGA
    Hard Drives
    1x Samsung 500 Gb
    1x Samsung 30 Gb
    1x LaCie 1Tb Hard drive.
    PSU
    Antec 500W
    Case
    Antec three hundred
    Cooling
    3 fans + psu and cpu + gpu
    Keyboard
    Logitech G19
    Mouse
    CM Storm Xornet
    Internet Speed
    110mb/ s
    Other Info
    Look, what i've created... just a few visits at the recyclement center was enough...
Is this an external or internal CD/DVD drive?

Also, You could also try going to 'devices' under the metro control panel (square tile with large gear) and seeing if the CD drive is listed. If not, choose to search for devices.
 

My Computer

System One

  • OS
    Windows 8 & XP
I'm using a Dell 535s desktop. I just installed Windows 8 Developer Preview on it. It works perfectly fine but no DVD-Drive is detected, even though I installed the Operating System from the DVD itself. I called up Dell, and they said that they have the freewares but they won't work until d Drive is detected.
 

My Computer

System One

  • OS
    Windows 8 Developer preview
    System Manufacturer/Model
    Dell Insipiron 535s
    CPU
    Intel Dual Core E5200
    Motherboard
    No Idea.
    Memory
    3GB DDR2
    Graphics Card(s)
    nVidia GeForce NX8400GS TD512EH
I ask you again, does your BIOS recorgnize it?
 

My Computer

System One

  • OS
    Windows 7 x64 Home Premium / Commodore OS Vision / Windows 8 Release preview
    CPU
    AMD Athlon x2 Dual Core 7750 BE 2,7Ghz (2/4)
    Motherboard
    Asus M2N-e
    Memory
    4Gb
    Graphics Card(s)
    GIGABYTE (ATI) Radeon HD 6870 (1Gb)
    Sound Card
    Do i have one?
    Monitor(s) Displays
    2
    Screen Resolution
    1x HD1080 1x SXGA
    Hard Drives
    1x Samsung 500 Gb
    1x Samsung 30 Gb
    1x LaCie 1Tb Hard drive.
    PSU
    Antec 500W
    Case
    Antec three hundred
    Cooling
    3 fans + psu and cpu + gpu
    Keyboard
    Logitech G19
    Mouse
    CM Storm Xornet
    Internet Speed
    110mb/ s
    Other Info
    Look, what i've created... just a few visits at the recyclement center was enough...
Hello, i have the same problem that it cannot detect my DVD-rom. But when i try to boot windows in other way, there is the driver.
 

My Computer

System One

  • OS
    Windows 8 Customer Preview
Hello everybody, I have this problem too, and I can't find any solution… for information, I have a computer with multi HDD, on my first I have Win 7 Ultimate, the second with Win 8 consumer preview, the third with music, video and so on..
On my BIOS I have my Dvd ROM LG, on my Windows seven it works perfectly, but on Windows 8, nothing at all ! Somebody have an luminous idea ? Thanks !
 

My Computer

System One

  • OS
    windows 8 consumer preview
    System Manufacturer/Model
    Microsoft windows 8 consumer preview
    CPU
    QuadCore Intel Core 2 Quad Q8300, 2000 MHz (6 x 333)
    Motherboard
    Gigabyte GA-G41MT-S2PT v1.1 (2 PCI, 1 PCI-E x1, 1 PCI-E x16, 2 DDR3 DIMM, Audi
    Memory
    3292 Mo (DDR3-1333 DDR3 SDRAM)
    Graphics Card(s)
    Jeu de puces Express Intel(R) G41 (Microsoft Corporation - WDDM 1.1) (1456378 Ko)
I'm having the same problem too - the thing is when I first installed the Consumer Preview I installed Office from a DVD, but since then the drive has disappeared in Win 8. In Windows 7 the CD/DVD drive appears as ATAPI iHAS122 8 ATA device - I've tried searching for drivers but can't seem to find what I need. Can anyone help?
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview x64, Windows 7 Home Premium x64
    System Manufacturer/Model
    Zoostorm
    CPU
    Intel Core 2 Quad Q8200 @2.33GHz
    Memory
    4GB
I'd refresh Consumer Preview
 

My Computer

System One

  • OS
    Windows 10.0.10122
    Computer type
    PC/Desktop
    System Manufacturer/Model
    My Build - Vorttex Ultimate
    CPU
    Core i7 @ 4500 MHz
    Motherboard
    ASUS Z87-Plus
    Memory
    32GB DDR3 @ 1822 MHz (OC)
    Graphics Card(s)
    Radeon R9 280X 3GB @ 1180 / 6800 MHz
    Sound Card
    7.1 HDA
    Monitor(s) Displays
    LCD LG 22" + CRT LG 17"
    Screen Resolution
    1760 x 1320 / 1280 x 960
    Hard Drives
    1 x 240 GB SSD (System)
    3 x 500 GB HDD (Data/Media)
    1 x 2000 GB e-HDD (Backup)
    PSU
    ThermalTake 1000W PSU
    Case
    Corsair Carbide R300
    Cooling
    Corsair H60 (Push-Pull)
    Keyboard
    Microsoft Wireless Keyboard
    Mouse
    Microsoft Wireless Mouse
    Internet Speed
    60 Mbps (Down) 5 Mbps (Up)
    Browser
    IE, FF, Chrome
    Antivirus
    AVG Internet Security 2015
    Other Info
    Some wired stuff
I'd refresh Consumer Preview

Thanks for your reply vrosa - I'm not keen on doing that at this stage as I don't want to reload all my programs again if it can be helped. If it helps my CD/DVD drive isn't appearing in Device Manager, but does appear in BIOS and also Windows 7
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview x64, Windows 7 Home Premium x64
    System Manufacturer/Model
    Zoostorm
    CPU
    Intel Core 2 Quad Q8200 @2.33GHz
    Memory
    4GB
I really dont know how to help you ! :(
 

My Computer

System One

  • OS
    Windows 10.0.10122
    Computer type
    PC/Desktop
    System Manufacturer/Model
    My Build - Vorttex Ultimate
    CPU
    Core i7 @ 4500 MHz
    Motherboard
    ASUS Z87-Plus
    Memory
    32GB DDR3 @ 1822 MHz (OC)
    Graphics Card(s)
    Radeon R9 280X 3GB @ 1180 / 6800 MHz
    Sound Card
    7.1 HDA
    Monitor(s) Displays
    LCD LG 22" + CRT LG 17"
    Screen Resolution
    1760 x 1320 / 1280 x 960
    Hard Drives
    1 x 240 GB SSD (System)
    3 x 500 GB HDD (Data/Media)
    1 x 2000 GB e-HDD (Backup)
    PSU
    ThermalTake 1000W PSU
    Case
    Corsair Carbide R300
    Cooling
    Corsair H60 (Push-Pull)
    Keyboard
    Microsoft Wireless Keyboard
    Mouse
    Microsoft Wireless Mouse
    Internet Speed
    60 Mbps (Down) 5 Mbps (Up)
    Browser
    IE, FF, Chrome
    Antivirus
    AVG Internet Security 2015
    Other Info
    Some wired stuff
I really dont know how to help you ! :(

That's a shame!

I've since been into Device Manager and clicked Show Hidden Devices, it says Atapi iHAS122 and that the correct driver is installed, but in Device Status says the hardware isn't connected to the computer - I've tried plugging it in again but no luck.

Hope there's a solution or might have to go back to 7 until 8 releases properly. Other than this issue I'm really liking Windows 8

Capture.png
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview x64, Windows 7 Home Premium x64
    System Manufacturer/Model
    Zoostorm
    CPU
    Intel Core 2 Quad Q8200 @2.33GHz
    Memory
    4GB
at least you're able to see the device. I can see my drive only in BIOS. i have looked for my dell XPS400 dvdRW in device manager and cannot even see it. need a w8cp driver i guess. thx, please keep posting!
 

My Computer

System One

  • OS
    W8CP
I have the same problem. My computer does not recognize my dvd player, my camera, my wireless phone adapter, or my external antenna. Enough already. Can I simply re-install windows 7?
 

My Computer

System One

  • OS
    windows 8
I have the same problem. My computer does not recognize my dvd player, my camera, my wireless phone adapter, or my external antenna. Enough already. Can I simply re-install windows 7?

Yes you can Capt Dan. mfs7772 if you click Show Hidden Devices in Device Manager does the CD/DVD drive appear?
 

My Computer

System One

  • OS
    Windows 8 Consumer Preview x64, Windows 7 Home Premium x64
    System Manufacturer/Model
    Zoostorm
    CPU
    Intel Core 2 Quad Q8200 @2.33GHz
    Memory
    4GB
Mine wasn't working yesterday, but after an update today, it is now working.
 

My Computer

System One

  • OS
    Windows 8 Pro/Windows 8 Pro/Windows 7 64 Bit64Bit/Windows XP
Hopefully there will be a few more updates shortly as a few people have had this problem.
 

My Computer

System One

  • OS
    Windows 8 Pro/Windows 8 Pro/Windows 7 64 Bit64Bit/Windows XP
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