Windows 8 and 8.1 Forums


No option to disable PalmCheck

  1. #1


    Posts : 9
    8.1

    No option to disable PalmCheck


    I've tried everything I could think of.


    I've also got it disabled in 8.1's settings, but it still freezes up the track pad when I mash the keys:


      My System SpecsSystem Spec

  2. #2


    Posts : 22,575
    64-bit Windows 10


    Hello q48vw, and welcome to Eight Forums.

    Do you have the latest 17.0.19 version of the Synaptics touchpad drivers installed?

    If so, you might play with the PalmCheck sensitivity settings below to see if it may help.

    Click image for larger version

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    8.1


    I don not have that version, it looks like I've got 16.5.2. And there's no option for pointing or PalmCheck like in your picture.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,575
    64-bit Windows 10


    Here's details on how to get the latest version.

    https://www.eightforums.com/tablet-to...d-windows.html
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    8.1


      My System SpecsSystem Spec

  6. #6


    Posts : 22,575
    64-bit Windows 10


    Right click on the installer, and click on "Run as administrator" to see if it may install afterwards.
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    8.1


    Same result. Before I get to the actual installer, I'm getting this error:


    I've tried just hitting yes, and I've also tried a combination of uninstalling the existing driver.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,575
    64-bit Windows 10


    Did you restart the PC after uninstalling the old Synaptic drivers, to see if the new one will install afterwards?
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    8.1


    Yep. It's also worth mentioning that the Windows 8.1 setting is also set to not disable the trackpad, and is continuing to lock it up.
      My System SpecsSystem Spec

  10. #10


    Posts : 22,575
    64-bit Windows 10


    Hmm, ok. You might also see what your PC manufacturer has as the latest touchpad driver version on their driver download page for your specific model number to see it may work better.
      My System SpecsSystem Spec

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No option to disable PalmCheck
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