Windows 8 and 8.1 Forums


HP Officejet Pro 8000 Networked Printer WON'T PRINT

  1. #1


    Posts : 2
    windows 8

    HP Officejet Pro 8000 Networked Printer WON'T PRINT


    When I upgraded to Windows 8 from Windows 7, my printer settings were lost. I tried using the HP software for Windows 7 to install printer, wouldn't recognize OS. HP Software fro XP, OSX, Vista and linux ran but couldn't find printer. In advanced printer setup from control panel, the printer was found after putting in the IP address and port number. After selecting the driver from Windows Update, printer was recognized, although test page appeared to be successful but didn't print. I still can't print. Any suggestions?

    Netgear Router, static IP for printer?, Printer on different SSID than computer, but same router. Functions normally before and after with computers running XP, Vista, and 7.

    HP Officejet Pro 8000 setup with Ethernet directly to router.

    Computer Name: CAM-LAPTOP
    User Name: Cam
    Windows Directory: C:\WINDOWS
    Windows Version: Microsoft Windows 8 (build 8102), 32-bit
    Processor
    Identifier: x86 Family 6 Model 15 Stepping 11
    Name: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz
    Speed: 2.0 GHz
    Memory
    Physical Memory: 3 GB
    Virtual Memory: 5 GB
    Video Adapter
    Name: ATI Mobility Radeon HD 2600 (Engineering Sample)
    BIOS: BK-ATI VER010.056.000.008.027516
    Chip Type: ATI display adapter (0x9581)
    Dac Type: Internal DAC(400MHz)
    Provider Name: Advanced Micro Devices, Inc.
    Memory Size: 256 MB
    Screen Resolution: 1680x1050
    Monitor: Generic PnP Monitor
    Physical Storage Device
    Model Number: FUJITSU MHY2160BH
    Serial Number: ***********
    Controller: Primary Controller
    Type: Master drive
    Buffer Size: 8.0 MB
    Drive Type: Fixed
    Drive Size: 149.1 GB
    Logical Storage Device
    Local Disk (C: 68.9 GB (29.6 GB free)
    DATA (F: 70.0 GB (23.3 GB free)
    System Reserved (H: 0.1 GB (0.0 GB free)
    Power
    AC power status: Offline
    Battery charge status: Unknown status?unable to read the battery flag information
    Battery life percentage: 49%
    Battery life remaining: 1852 seconds
    Battery full life time: Unknown status
    Network Adapter
    Name (1): Bluetooth Device (Personal Area Network) (Ethernet)
    IP Address (1): 0.0.0.0
    Name (2): Intel(R) Wireless WiFi Link 4965AG (Other)
    IP Address (2): 192.168.*.*
    Name (3): Intel(R) 82566MM Gigabit Network Connection (Ethernet)
    IP Address (3): 0.0.0.0
    Name (4): VirtualBox Host-Only Ethernet Adapter (Ethernet)
    IP Address (4): 192.168.**.*
    Printer
    Send To OneNote 2010: nul:
    Microsoft XPS Document Writer: PORTPROMPT:
    HP Officejet Pro 8000 A809 Series: 192.168.*.*
    Fax: SHRFAX:
    Mouse: Standard PS/2 Mouse
    Keyboard: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    windows 8


    After a few hours I realized that the network was set to public and not sharing the printer. Set to private, everything worked fine.
      My System SpecsSystem Spec

HP Officejet Pro 8000 Networked Printer WON'T PRINT
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