Windows 8 and 8.1 Forums


Win 8.1 Pro Upgrade and Memory Card Reader Problem

  1. #1


    Posts : 1
    windows 8.1 pro

    Win 8.1 Pro Upgrade and Memory Card Reader Problem


    Please help! Just upgraded to Win 8.1 Pro from Win 8 on a Dell Latitude E6530. Everything was working fine; post upgrade, system does not recognize any of my SD cards upon insertion. [Don't even see a drive letter show up.] All other peripheral storage devices are fine. Has anyone run into this problem; if so, know a fix? Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 1
    Windows 8.1 64 bit


    Found the solution to this issue

    To access the library of Windows 8 troubleshooting wizards, follow these steps:

    1. Type "troubleshooting" while on the Start Screen and select Troubleshooting, OR follow these instructions:
      1. Swipe in from the right side of the screen to open your Charms bar (if using a mouse, hover on the top right corner of the screen and move the pointer down to open the Charms bar) then select Settings. Alternately, press the Windows + I keys to go directly to the Settings Charm.
      2. Select Control Panel.
      3. In the location bar at the top of the window, select the arrow next to Control Panel and select All Control Panel items, then select Troubleshooting from the list of items.

    2. On the left side of the screen, select View all to get the full list of offline and online troubleshooting wizards.
    3. Run the Troubleshooter for Hardware and Devices - it finds you're missing a Chipset Driver. Install it.


    This fixed my issue. Hope this helps.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by kellysan View Post
    Found the solution to this issue

    To access the library of Windows 8 troubleshooting wizards, follow these steps:

    1. Type "troubleshooting" while on the Start Screen and select Troubleshooting, OR follow these instructions:
      1. Swipe in from the right side of the screen to open your Charms bar (if using a mouse, hover on the top right corner of the screen and move the pointer down to open the Charms bar) then select Settings. Alternately, press the Windows + I keys to go directly to the Settings Charm.
      2. Select Control Panel.
      3. In the location bar at the top of the window, select the arrow next to Control Panel and select All Control Panel items, then select Troubleshooting from the list of items.

    2. On the left side of the screen, select View all to get the full list of offline and online troubleshooting wizards.
    3. Run the Troubleshooter for Hardware and Devices - it finds you're missing a Chipset Driver. Install it.


    This fixed my issue. Hope this helps.

    This worked wonderfully!!! Many thanks. (After two dell support techs couldn't figure it out and wanted to replace my motherboard)
      My System SpecsSystem Spec

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