Windows 8 and 8.1 Forums

Empty Hard Drive?

  1. #1

    Empty Hard Drive?


    I sent back a broken Hard Drive to a company (it was still under warranty), and about 2 weeks later I got back a new one. I plugged it in and booted it up, but all I get is "Reboot and Select Proper Drive". Does this mean that they forgot to install Windows 8 onto the hard drive, or is there something wrong with it?

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  2. #2


    USA, CA
    Posts : 191
    WIN 7 PRO x64, WIN 8.1 PRO x64


    when you sent it back to them all they did was replace your drive but they are not a data recovery service so they sent you a blank drive. you have no os atm and need to install one.
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  3. #3


    Posts : 22,565
    64-bit Windows 10


    Hello,

    Most likely, it's just a blank replacement drive. If so, then you'll need to contact the manufacture to get replacement installation media as well.

    You might double check your UEFI/BIOS settings to make sure that you have the hard drive is listed in the boot priority before any other hard drive.

    If that's not the issue, then connect the hard drive to another PC to see what's on it, or if it's blank.

    Hope this helps for now,
    Shawn
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  4. #4


    Do you guys have a link to a place where I can burn a Windows 8 setup disk?
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  5. #5


    USA, CA
    Posts : 191
    WIN 7 PRO x64, WIN 8.1 PRO x64


    did you have a retail or OEM version, is there a COA sticker on your case with your key?
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  6. #6


    Posts : 22,565
    64-bit Windows 10


    If you have a Windows 8 product key, then you should be able to download a Windows 8 ISO using the method in the tutorial below. I haven't tried it with an OEM Windows 8 key though. If it will not let you, then you will need to contact the computer manufacturer to order a replacement set of recovery discs for your specific model number.

    https://www.eightforums.com/tutorials...ad-create.html
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  7. #7


    I have an OEM version of windows, and I ended up doing a bit of research. Apparently you can't re-install Windows 8 OEM without the Windows disk. Can I just borrow a Windows 8 re-install disk from a friend or do I have to order new ones specific for my PC?

    EDIT: Just realized that since I no longer have my old operating system that I can just get the retail version, my question is if an OEM key will work with a retail version.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,565
    64-bit Windows 10


    If the Windows 8 came preinstalled on the PC, then it needs to be specific for your PC's OEM brand and model number.
      My System SpecsSystem Spec

  9. #9


    If I just got a new hard drive though, could I just put the retail version on the new drive?
      My System SpecsSystem Spec

  10. #10


    Posts : 22,565
    64-bit Windows 10


    Sure, you could do that, but it wouldn't include any of the software or drivers that came with the factory installation.
      My System SpecsSystem Spec

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