Windows 8 and 8.1 Forums


Webcam drivers for Dell Inspiron 15z 5523?

  1. #1


    Posts : 13
    Windows 8

    Webcam drivers for Dell Inspiron 15z 5523?


    My computer was beeping on start up and would start beeping randomly while the computer was on. Sometimes it would beep non-stop and I would have to disable the internal speaker. I updated the bios and that fixed the problem, but my webcam driver and internal mic driver isn't working anymore. I've been looking around and I can't find anything. So, I came here in hope that someone can help.

    I'll provide any additional information if needed.
    Last edited by Legended; 05 Nov 2013 at 17:39. Reason: clarification

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Hi Legended,

    Do you have any yellow exclamation marks in device manager?:

    Click image for larger version

    If so, you could try installing the updated audio driver (from Dell) for the mic problem; however, I don't see any specific download for the webcam, so you can either search Winodw Update for an optional driver download or try installing a simple 3rd-part webcam utility and that might fix your issue with the webcam.

    Drivers & Downloads | Dell US

    Also, even if you don't have any exclamation marks in device manager, I would still consider the above recommendations as well. However, there may be a few better options forthcoming from other forum members but this (at least) this can give you a place to start. Good luck.

    my2cents
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    Windows 8


    I got a yellow exclamation mark under other devices, but I'm not sure what that other device is. Where is the audio driver? I've been to the dell drivers for this particular model before, but I didn't find the audio drivers unless I'm over looking it.
    Attached Thumbnails Attached Thumbnails Device manager Image.PNG  
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    The yellow exclamation mark is an unidentified device; however, it may be recognized under the Sound, Video and game Controllers or the Audio Inputs and Outputs once the driver is installed.

    And yes, the driver is there under the Windows 8 x64 drop-down menu (I assume you are x64):

    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    Windows 8


    I downloaded the audio drivers, but the internal mic is still not working. I tested it on Skype.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by Legended View Post
    I downloaded the audio drivers, but the internal mic is still not working. I tested it on Skype.
    Did it fix that exclamation point in device manager? Can you open this view and see what' there?

    Go to Control Panel> Sounds> clcik Recording Tab and provide a screenshot please:

    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Posts : 13
    Windows 8


    In the sound option it shows the microphone, but it says currently unavailable. Is there a way to fix it threw properties?
    Attached Thumbnails Attached Thumbnails Sounds Image.PNG  
      My System SpecsSystem Spec

  8. #8


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by Legended View Post
    I downloaded the audio drivers, but the internal mic is still not working. I tested it on Skype.
    You did install them; correct? Again, did it make any difference in device manager? Could you expand both views (audio at the top and sound near the bottom) of device manager and post a screenshot please.
      My System SpecsSystem Spec

  9. #9


    Posts : 13
    Windows 8


    Okay, here you go.
    Attached Thumbnails Attached Thumbnails Device manager Image2.PNG  
      My System SpecsSystem Spec

  10. #10


    Posts : 2,191
    Windows 8.1


    Yes, go back to that other view and right click to see if you can simply enable it. If not, since you just flashed you BIOS, some audio option could have been set back to a default value. For example, I have an onboard HDMI audio option that I can enable or disable in my bios. Check there also.
      My System SpecsSystem Spec

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Webcam drivers for Dell Inspiron 15z 5523?
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