Windows 8 and 8.1 Forums


Webcam drivers for Dell Inspiron 15z 5523?

  1. #11


    Posts : 13
    Windows 8


    Okay, I enabled it, but when I test it out on Skype the person on the other end can't hear anything.

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  2. #12


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by Legended View Post
    Okay, I enabled it, but when I test it out on Skype the person on the other end can't hear anything.
    Where did you enable it? what does it look like now in the enabled view? Did you try and reboot after enabling it?
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  3. #13


    Posts : 13
    Windows 8


    It allows me to enable it and the bar on the side of "Microphone Array" spikes when I speak, but Skype my friend still can't hear me on the other end.
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  4. #14


    Posts : 2,191
    Windows 8.1


    It allows me to enable it and the bar on the side of "Microphone Array" spikes when I speak, but Skype my friend still can't hear me on the other end.
    OK, you got it working again and that's about the best help I can give you right now because I have to hit the sack; however, since I'm not a Skype user, I cannot tell you how to proceed from here but it is working so good luck with the Skype part. I gotta go now. Good luck.
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  5. #15


    Posts : 13
    Windows 8


    I appreciate the help and your patience. I'll continue to figure out the problem. BTW, I gave you thumbs up.
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  6. #16


    Posts : 13
    Windows 8

    Need Help to repair Webcam Driver


    Model: Dell Inspiron 15z 5523

    I've been working on this all night and still can't get it working. Just now It was working for a minute. It appeared under Device Manager as Imaging devices, but now it's labeled as "Other Devices". An error message prompt up on the bottom-right corner of the screen saying there is a problem with the usb device. I tested the webcam while it was working, so I know the drivers are their. I need help finding source of the problem and resolving it.
    Attached Thumbnails Attached Thumbnails Device manager Image.PNG  
    Last edited by Brink; 24 Nov 2013 at 09:32. Reason: Moved to original thread
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  7. #17


    Posts : 2,191
    Windows 8.1


    To save you a lot of effort, just go here, download the webcam software, unzip it and run it to see if your webcam will actually work. Who knows, it might even fix your Skype webcam issue as well.

    MyCam - Webcam snapshot, recording and management
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  8. #18


    Posts : 13
    Windows 8


    I think you gave me advice last night to restart the computer and press F2 to get to the BIOS. I restored defaults by pressing F9 and saved setting by pressing F10. It didn't work the first time I tried, but now it seems to be working. I'll come back if the problem persist. Thanks.
    Attached Thumbnails Attached Thumbnails askdfjasjflk.PNG  
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  9. #19


    Posts : 2,191
    Windows 8.1


    OK, now I am giving you advice on the second part of your issue...
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  10. #20


    Posts : 13
    Windows 8

    Webcam Only Works Whenever It Feels Like It.


    Model: Dell Inspiron 15z 5523 Windows 8 64bit

    My computer's webcam stops working from time to time. I can fix it temporarily by setting the BIOS to default by pressing F2 while the computer starts up and pressing F9 to reset the BIOS. This usually fixes the problem, but the next time I turn on my computer, it beeps a few times and the webcam stops working again. When I try finding the drivers through device manager, the webcam is labeled as "Other Devices" > "Unknown Devices". I need my computer's webcam to work indefinitely. My job has me traveling a lot so I keep contact with family and friends through Skype. I'm hoping someone can address the issue and help me to resolve it. I'll provide other information if there is any other information needed.
    Attached Thumbnails Attached Thumbnails Capture.PNG  
    Last edited by Brink; 24 Nov 2013 at 09:32. Reason: Moved to original thread
      My System SpecsSystem Spec

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Webcam drivers for Dell Inspiron 15z 5523?
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