Windows 8 and 8.1 Forums


usb and other issues...with Win8

  1. #1


    Posts : 16
    windows 8

    usb and other issues...with Win8


    Hi,

    I put my thumb drive into computer. I heard a noise that it recognized something. Then I saw a small green graph kind of thing that I assumed was the computer reading my thumb drive, but then nothing popped up, there was nothing on the app page, I had no idea how to find it.

    I also have a 250gb simple tech external hard drive that I used on my old computer and my new computer won't recognize it.

    TIA
    Margo

      My System SpecsSystem Spec

  2. #2


    Posts : 22
    Windows 8.1


    Margo, do you know whether your USB port is a 2.0 or 3.0 port (if 3.0, it will have a blue piece sticking out)? Also, is your simple tech external drive a USB 2.0 (since you were using it on your old computer)? When you're title says Win8, do you mean Windows 8.0 or 8.1? Please do the following:

    1. look in Device Manager to see if there are any errors
    2. look for and start up Disk Management and see if it shows your thumb drive or external drive when they are plugged in

    Report back here what you find

    Frank
      My System SpecsSystem Spec

  3. #3


    Posts : 16
    windows 8


    Frank,
    My port is 3.0 I did not see any errors when I looked in Device Manager. I do believe this is 8.1
    Soooo, since my simpletech external HD is so old...is there no way for me to get all my stuff off of it, and on to this computer?

    Thank you in advance.
    Margo
      My System SpecsSystem Spec

  4. #4


    Posts : 16
    windows 8


    Sorry, I was wrong....just 8 NOT 8.1

    Margo
      My System SpecsSystem Spec

  5. #5


    Posts : 22
    Windows 8.1


    Margo, I upgraded from Windows 8 (in which everything was running perfectly well) to Windows 8.1 (many problems, including USB 3.0 ports working strange). I also have a thread on this "Drivers and Hardware" section and, like you, when I plug in my external drive to a USB 3.0 port, I hear a noise that it registered a PnP event, but no drive letter is assigned, nor does the external drive appear in File Explorer!

    I did find that my external drive appeared in Disk Management, but without any letter assigned. Someone suggested that I click on the drive and then choose "Action/All Tasks/Change Drive Letter and Paths" and give it a drive letter. I did that and it now registers in File Explorer - still don't know what in Windows 8.1 is causing it, but at least I can access my external drive.......maybe this will help you get your stuff off your older drive......

    Frank
      My System SpecsSystem Spec

  6. #6


    Posts : 16
    windows 8


    Frank,
    I added another thread where I was wrong, I do only have 8.0, I might try what you said anyway. I am computer challenged and that makes me leary to change things..but no guts no glory right?
    Thanks again.
    Margo
      My System SpecsSystem Spec

  7. #7


    Posts : 2,191
    Windows 8.1


    Hello Margo,

    In addition to all of fallen's help thus far, I can only offer this additional information:

    When you plug in you usb or external drive, the best place to look is in the Explorer view toi see if it has been recognized.

    Click image for larger version

    Note that you do not have to assign a drive letter as Win 8.1 will do that for you; however, there is an option to assign a drive leete if you wish to do so.

    Once recognized, you can access the drive from Explorer and copy what you need to another location.

    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 22
    Windows 8.1

    Reply to My2cents


    I have another thread in this "Drivers & Hardware" entitled "USB 3.0 Not Working in Windows 8.1, but it's Different
    in which my USB 3.0 ports give the sound of registering a device, but the external WD drive never gets a drive letter - that is why I suggested to Margo that if she didn't see a drive letter assigned in File Explorer, she could assign it in Disk Management. This was purely a way for her to get stuff off her drive......

    Frank
      My System SpecsSystem Spec

  9. #9


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by fallen View Post
    I have another thread in this "Drivers & Hardware" entitled "USB 3.0 Not Working in Windows 8.1, but it's Different
    in which my USB 3.0 ports give the sound of registering a device, but the external WD drive never gets a drive letter - that is why I suggested to Margo that if she didn't see a drive letter assigned in File Explorer, she could assign it in Disk Management. This was purely a way for her to get stuff off her drive......

    Frank
    Hi Frank,

    I acknowledged your suggestion but I thought she might need a few pictures to provide some additional clarity. That was my only intent. Your suggestions were valid and I am sure they were appreciated by the OP as well.

    UPDATE: I just gave you a rep for your efforts as well.
      My System SpecsSystem Spec

  10. #10


    Posts : 16
    windows 8


    I really appreciate all the help and information. I went out and bought a magnifying glass just so I could see the picture. I'm just going to lay it on the line. I am a computer idiot and I don't even know how to get to that page. So I guess I will have to pay someone to help me. Seriously though..I do appreciate your attempts.

    Have a good one!
    Margo
      My System SpecsSystem Spec

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