Windows 8 and 8.1 Forums


HP Officejet 6500A e-All-in-One Printer - E710a

  1. #1


    Posts : 11
    Windows 7

    HP Officejet 6500A e-All-in-One Printer - E710a


    As the title says my aunt has an HP Printer. It's setup thru USB as it's not a Wireless. It was working fine for awhile however every so often it starts to print and then will just stop for no rhyme or reason. Deleted/Readded the printer to no evail. Anyone have any clue? I am stumped and the printer is less than a year old. Maybe upgrade her to 8.1?

    Thoughts?

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Maybe upgrade her to 8.1?
    At this point, I would not recommend that as a solution to try and fix your printing issue. I had an HP1020 printer that acted the same way as yours (on Win 8); however, I can't quite remember the fix but it was driver and/or re-installation related. So, is yours an older version like mine was? In any event, could you please provide the HP model number in question? Also, I assume you have done a proper uninstall/reinstall using the latest available drivers for your OS; correct?
      My System SpecsSystem Spec

  3. #3


    Posts : 511
    Windows 10 Pro 64 bit


    could you please provide the HP model number in question

    HP Officejet 6500A e-All-in-One Printer - E710a
    As stated.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,191
    Windows 8.1


    could you please provide the HP model number in question?
    OK, I sure did miss that in the title so I apologize for that; however, I usually focus on the body of the message but that should be no excuse for me missing that information.

    OK, so, when it just stops printing, does it look like this view but with the green checkmark missing?

    Click image for larger version

    Also, are you getting any event logs that would indicate a print spooler error?

    Can you show us these screenshots of your print management view?

    Click image for larger version

    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Does it stop printing while part way through a page? Or does it simply not print any more pages?

    Asking because I have an 8500 that will, every once in a while, refuse to load any more paper -- and it simply stops printing. I've found it to be more sensitive to paper types than older HP printers. Oddly enough, the cheaper, rougher paper tends to do better than more expensive, smoother paper.
      My System SpecsSystem Spec

  6. #6


    Posts : 11
    Windows 7


    Mark....it generally woukd stop printing halfway thru. ...then I get a call that its working so I cant figure it out
      My System SpecsSystem Spec

HP Officejet 6500A e-All-in-One Printer - E710a
Related Threads
I am trying to connect the above new printer to my computer (not on a network, single printer, simple USB cable connection). The software downloaded successfully, the printer was installed and connected according to directions and shows up as the default printer on the control panel. But I...
Solved HP Officejet 4500 Wireless Help in Drivers & Hardware
Hello, I really need help with my printer. It has a wireless connection but I don't know how to install it on my computer. I posted it on the HP forums here- Re: HP Officejet 4500 Not Installing - HP Support Forum - 2835603 but they are taking awhile to respond and college starts Monday and I need...
HP Officejet 6500A - all in one in Drivers & Hardware
Hello This AIO worked with Win 7 then with Win 8 x 64. I know you don't know if it will work with Win 8.1 but if you went out on a limb, would you think so or not? I have a warranty till 20015 and it is really great so would hate to lose it if 8 blue is installed. I am not techy enough to...
hp officejet 5610v not installing in Drivers & Hardware
I have an HP OfficeJet 5610v printer and I can't get it to install in windows 8. I've downloaded the full driver/software package from HP. After the download completes and is extracted then I get the window to choose to install by clicking the install tab...but there is no install tab. Just an exit...
HP Officejet 4500 in Drivers & Hardware
Windows 8 will not install printer.
HP Officejet Pro 8500A Scanning in Drivers & Hardware
I just installed Windows 8 and most things work well. My printer does work, but it will not scan. I need the scanner desperately. It works from my laptop on Windows 7. Both computers are wirelessly connected, and there is no problem with the connection. Any help here?
When I upgraded to Windows 8 from Windows 7, my printer settings were lost. I tried using the HP software for Windows 7 to install printer, wouldn't recognize OS. HP Software fro XP, OSX, Vista and linux ran but couldn't find printer. In advanced printer setup from control panel, the printer was...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook