Windows 8 and 8.1 Forums


No Audio: Code 52 - HP 2000-2b09WM

  1. #1


    Posts : 5
    10.7

    No Audio: Code 52 - HP 2000-2b09WM


    Hello all.

    I'm having some trouble figuring out why Windows 8 is not letting this HP 2000-2b09WM laptop have any audio. I've checked in the Device Manager and it has the legitimate driver from HP.com, but it's showing a red X on the speaker icon and when I hover over, it says: "No Audio Output Device is installed".


    The current devices I have under 'Sound, video and game controllers" are:

    • AMD High Definition Audio Device
    • Realtek High Definition Audio

    both have Code 52


    I have tried deleting both drivers, and installed the correct ones from HP, but it always has code 52 once I restart. I disabled signature checking and the laptop did start with audio, but when I went to restart it, it lost audio again. I just did a scan with Malwarebytes which picked up a bunch of viruses, but it still has this issue.

    Edit: It says it has 91MB worth of updates from Windows Update. I'm going to update them and see if anything changes.
    Last edited by DRPCs; 01 Nov 2013 at 18:26.

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    10.7


    Tried to install updates, nothing downloaded.
      My System SpecsSystem Spec

No Audio: Code 52 - HP 2000-2b09WM
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