TouchPad unresponsive

Baskhara

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Pelaihari
Hi guys I have a problem with my TouchPad sometimes its become unresponsive like when I want to open a file but I can't do it because the pointer go away from the file, I though it was the driver fault so I take a look at Acer website for synaptics touchpad driver for Windows 8.1 and I got it, when I install the new driver, there's another problem coming, I can double tap the touchpad to open a file and after that the touchpad is no longer working see the video below on 00:22 I can't use the touchpad anymore so I should connect my mouse. Thanks in advance!
[video=youtube_share;szoqpQCos2I]http://youtu.be/szoqpQCos2I[/video]
 

My Computer

System One

  • OS
    Windows 8.1 x64 & Ubuntu 14.10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G400
    CPU
    Intel(R) Celeron(R) CPU 1005M @ 1.9GHz
    Motherboard
    Lenovo Invalid (U3E1)
    Memory
    6 GB Dual-Channel DDR3 (1600 MHz)
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Conexant SmartAudio HD
    Monitor(s) Displays
    14.0" HD LED
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST500LT012-9WS142 500GB
    Keyboard
    Yes
    Mouse
    Logitech G300s
    Browser
    Google Chrome
    Antivirus
    Kaspersky Internet Security
Mine doesn't work at all since upgrading to 8.1 from 8. Used to work fine under 8. Tried new drivers, nothing Also have an Acer Aspire 5742. If you find a fix, please post results. Will do the same. Seems to be very common problem so, hopefull someone's working of a fix.
 

My Computer

System One

  • OS
    Win 8 consumer preview
I already have the problem even in Windows 8, it's really annoying problem because I should reboot the system to solved it for a moment, but really I don't have this problem on my Ubuntu 13.04 :banghead:
 

My Computer

System One

  • OS
    Windows 8.1 x64 & Ubuntu 14.10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G400
    CPU
    Intel(R) Celeron(R) CPU 1005M @ 1.9GHz
    Motherboard
    Lenovo Invalid (U3E1)
    Memory
    6 GB Dual-Channel DDR3 (1600 MHz)
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Conexant SmartAudio HD
    Monitor(s) Displays
    14.0" HD LED
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST500LT012-9WS142 500GB
    Keyboard
    Yes
    Mouse
    Logitech G300s
    Browser
    Google Chrome
    Antivirus
    Kaspersky Internet Security
If you have "Scrybe" installed when you installed the driver, uninstall it and see whether it helps.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
Well it's working, the fix? Not sure. I uninstalled the drivers... rebooted... reinstalled the latest drivers (Synaptics_v16_3_15_1_C_XP32_Vista32_Win7-32_XP64_Vista64_Win7-64_Signed_Acme_Inc.zip)... rebooted again. Did not work... went to desktop than noticed on keyboard a function key F7 that I never noticed before, put my glasses ond can see it was a toggle for the touchpad... duh... Was it deactivated during the upgrade or did I clicked it by mistake. It's working great now.
 

My Computer

System One

  • OS
    Win 8 consumer preview
If you have "Scrybe" installed when you installed the driver, uninstall it and see whether it helps.

I don't have Scrybe installed because I installed the driver after Windows installation, there's no software installed before.
 

My Computer

System One

  • OS
    Windows 8.1 x64 & Ubuntu 14.10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G400
    CPU
    Intel(R) Celeron(R) CPU 1005M @ 1.9GHz
    Motherboard
    Lenovo Invalid (U3E1)
    Memory
    6 GB Dual-Channel DDR3 (1600 MHz)
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Conexant SmartAudio HD
    Monitor(s) Displays
    14.0" HD LED
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST500LT012-9WS142 500GB
    Keyboard
    Yes
    Mouse
    Logitech G300s
    Browser
    Google Chrome
    Antivirus
    Kaspersky Internet Security
Try different version drivers from Acer support site, even if it's for another Acer Aspire E1 model, one of them will work, try E 1-422 driver 16.3.12.34, for example.
Acer | Download
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
Try different version drivers from Acer support site, even if it's for another Acer Aspire E1 model, one of them will work, try E 1-422 driver 16.3.12.34, for example.


Well the driver from E1-422 seem to be working properly from now. I'm still testing it!

Edit: Dang it! It comes back the primary button couldn't be clicked!
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 x64 & Ubuntu 14.10 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G400
    CPU
    Intel(R) Celeron(R) CPU 1005M @ 1.9GHz
    Motherboard
    Lenovo Invalid (U3E1)
    Memory
    6 GB Dual-Channel DDR3 (1600 MHz)
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Conexant SmartAudio HD
    Monitor(s) Displays
    14.0" HD LED
    Screen Resolution
    1366 x 768
    Hard Drives
    Seagate ST500LT012-9WS142 500GB
    Keyboard
    Yes
    Mouse
    Logitech G300s
    Browser
    Google Chrome
    Antivirus
    Kaspersky Internet Security
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