Windows 8 and 8.1 Forums

W8 can see but not access 2TB second hard drives.

  1. #1

    Posts : 3
    Windows 8

    W8 can see but not access 2TB second hard drives.


    First post here. Was a gamer for years but no time for it or the video editing I once did anymore so I traded my 2011 2k custom desktop rig for a laptop.
    Have a Toshiba Satellite L955-S5330 running Windows 8.

    I took my Seagate 2TB, and two WD 1 TB hard drives out of my pc before trade, they worked fine in the desktop rig running windows 7. I bought a Vantec sata to usb adapter so I could connect my drives with all of my personal files I've obtained and saved over the years to transfer all of it to a few external drives and then I plan on selling internal drives once done. They power up great, windows recognizes them and give each a letter F drive, but I cannot access any of them. When I attempt to open it windows tells me I need to format it, when I click no it says "file system not recognized". I connected two of the three to another desktop running windows 7 and it works fine, try again on my laptop through usb and same thing, can see it but can't open it.
    I tried Stellar Phoenix recovery software and it took forever to amass the files in two of the drives but in the very end on both drives it errored out saying drive cannot be recovered. I again connected both to yet another pc this one again on windows 7 and drives showed up and was accessible. WTH?
    Drivers are up to date, I have uninstalled them and with reboot w8 reinstalled them, no fix there. I read somewhere it could be a security issue preventing w8 from accessing the drives but I cannot find any security tab in the drive properties in device manager.
    The drives are obviously not corrupted even though Steller pretty much told me they were being it is top notch recovery software and it can neither access my data in quick, advanced or raw mode.
    I must also note in disk management drives are labeled as RAW.

    Out of ideas here, any help appreciated.

      My System SpecsSystem Spec

  2. #2

    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64

    Maybe your Vantec Sata USB adapter driver is not compatible with Windows 8. You can open the Device Manager and check if there is a yellow exclamation mark in front of the USB port.
      My System SpecsSystem Spec

  3. #3

    Posts : 3
    Windows 8

    Quote Originally Posted by topgundcp View Post
    Maybe your Vantec Sata USB adapter driver is not compatible with Windows 8. You can open the Device Manager and check if there is a yellow exclamation mark in front of the USB port.
    Just checked no yellow !'s anywhere in the usb devices. While the manual for the adapter does not state it's compatible with windows 8 they state "all" windows systems and there is a few reviews on amazon that state they currently use this device on w8 systems. I will check the Vantec site again to see if they have an actual forum or problem solver link. But being it's recognized in w8 I see the issue being with w8 and not the device. It will allow me to format drives for use but I cannot access them even though they were formatted long ago and as stated work on other non-w8 systems.
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    Windows 8

    Just called Vantec, great quick customer support. I confirmed the device is compatible with w8 as they said they have tested it extensively on w8. They have no clue being their device works with my drives on another w7 system, being it's all basic usb drivers they are the same on w7 and w8. They suggested I try to get to a w7 system again and then do the proper disk checks there. Problem is I won't have access to a w7 system I can use for a good period of time for a good while. So I have definitely ruled out the device and drives themselves as being the issue.
      My System SpecsSystem Spec

  5. #5

    Posts : 1,121
    Windows 8.1 x64

    I have had the same type of problem with basic flash drives. It seems to me it is related to using the drive on another system. The flash did eventually become recognized..I suppose Windows needed to do something to make it compatible, but I have no idea what. I have also had external hard drives I use for image backups no longer work for the backups, even though there is still plenty of space on is a mystery.

    About all you can do it try changing the port it is plugged into and see if it improves. But plug it in a few times over a period and see if it will eventually come around.
      My System SpecsSystem Spec

  6. #6

    What about compatibility with USB interface and HDD ? Had a problem like that with large HDD and USB adapter a while ago and solved it only by changing that adapter, Tried plugging it in another computer ?
      My System SpecsSystem Spec

W8 can see but not access 2TB second hard drives.
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