Windows 8 and 8.1 Forums


Dell laptop making clicking noises along with blinking hd

  1. #1


    Posts : 7
    Windows 8

    Dell laptop making clicking noises along with blinking hd


    Aloha everyone.

    I just bought a Dell Inspiron laptop 17i17RM-2419sLV almost a month ago. Today the computer has started making a soft clicking noise that goes in sync with the flashing hard drive light. Is my hard drive bad already? Suggestions? I'm in grad school and can't afford for this to suddenly crash on me again. I actually bought the same make/model right before this and the hard drive crashed three weeks after I bought it. It was replaced for me and now here I with a almost constantly blinking light and accompanying clicking sound. I don't know a whole lot about computers but will post hopefully some helpful info. Thank you for any suggestions!

    • 3rd Generation Intel Core i5-3337U Processor (3M Cache, up to 2.7 GHz)
    • 6 GB DDR3 RAM
    • 750 GB 5400 rpm Hard Drive
    • 17.3-Inch Screen
    • Windows 8
    • 17.3 inches
      Max Screen Resolution 1600x900 pixels
      Processor 1.8 GHz Intel Core i5
      RAM 6 GB DDR3
      Hard Drive 750 GB SATA
      Graphics Coprocessor Intel HD Graphics
      Wireless Type 802.11bgn
      Number of USB 2.0 Ports 2
      Number of USB 3.0 Ports 4
      Brand Name Dell
      Series Inspiron 17R
      Item model number Inspiron 17R (5721)
      Operating System Windows 8
      Item Dimensions L x W x H 20.20 x 13.13 x 3.58 inches
      Color Moon Silver
      Processor Brand Intel
      Processor Count 1
      Hard Drive Rotational Speed 5400 RPM
      Batteries: 1 Lithium ion batteries required.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Is my hard drive bad already?
    It doesn't sound good and I really suspect that hard drive is going bad as well. With that said, I would take this opportunity to back up all important data to a USB drive while you still can and then contact Dell support for service under warranty.

    Good luck.
      My System SpecsSystem Spec

  3. #3


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by my2cents View Post
    Is my hard drive bad already?
    It doesn't sound good and I really suspect that hard drive is going bad as well. With that said, I would take this opportunity to back up all important data to a USB drive while you still can and then contact Dell support for service under warranty.

    Good luck.
    Click of death, hard drive will likely fail. It sounds like the hard drive supplier had a bad batch of drives. Very unfortunate but it happens. Rough treatment can cause this too. Back up your data to an external drive while you can.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8


    I turned on my computer this morning and I logged in and then just a dark screen with my arrow. It won't do anything I turned it off, unplugged it, turned it back onand just a dark screen with my arrow. I have a paper due Tuesday
      My System SpecsSystem Spec

  5. #5


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    If the hard drive has failed there isn't much you can do but replace it. If you know who made the hard drive you can go to their web site and download a utility to check the drive for errors. If you slave that drive in another PC you might get lucky and be able to recover some of your data.
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8


    The computer is less than a month old. Would it be better to replace the hard drive or get a different make and model altogether? The place I purchased my computer at is willing to refund me.
      My System SpecsSystem Spec

  7. #7


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Depends on who is going to replace the hard drive and reinstall Windows? If the shop does it you likely won't get your factory install with a recovery option. If Dell does it it will be just like it was when you first turned it on. Either way I hope you have your data backed up. If it was me I'd likely get a refund and switch brands.
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Windows 8


    Dell would do it but I don't have a week to wait on them. I attached my papers that I'm working on now into an email to myself last night just in case. What make model would you recommend? Thank you for your help!
      My System SpecsSystem Spec

  9. #9


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I am quit happy with the ASUS listed in my System Specs. My Wife and my daughter have Acers. My father and sisters have HP's. I haven't herd any complaints about any of them. If I hadn't bought the ASUS it would have likely been an HP.
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    Windows 8


    Thank you for your suggestions!
      My System SpecsSystem Spec

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Dell laptop making clicking noises along with blinking hd
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