After upgrading from 8 pro to 8.1, Touch stopped !!!!!!!!

middo1022

New Member
Messages
3
I have Lenovo S10-3T convertible with touch screen. The touch screen worked perfectly with windows 8 pro but after upgrading to windows 8.1, the windows doesn't recognize my touch screen at all and I can't find (pen and touch) option in the control panel. Even in windows system information, I got (No pen or touch input is available for this display). What do I have to do to get my multi-touch screen working again on windows 8.1 ???!!!
 

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Tablet
    System Manufacturer/Model
    lenovo S10-3T
    CPU
    intel Atom N470 1.83
    Memory
    2 gb
    Graphics Card(s)
    intel GMA 3150
    Monitor(s) Displays
    10.1 inch
    Screen Resolution
    1024 * 600
    Hard Drives
    250 Gb
- I have tried downloading cando touch driver from microsoft update catalogue but what i got is .cab file and i don't have (package manager) on windows 8.1 and i have tried everything in command prompt to install .cab file but nothing worked. I tried also to install package manager but it failed to install on windows 8.1 so i don't know how to install this .cab file.



- I installed intel chipset driver from this link

Intel Chipset driver - Windows 7 (32-bit)

and the touch screen worked finally but unfortunately after shutdown or restart the touchscreen stopped again so i have to install intel chipset driver every time I log in to windows and it takes about 15 minutes for the driver installation to start . i don't know why it takes all this time to start the installation window !! What should i do to make these changes permanent on windows 8.1??
 

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Tablet
    System Manufacturer/Model
    lenovo S10-3T
    CPU
    intel Atom N470 1.83
    Memory
    2 gb
    Graphics Card(s)
    intel GMA 3150
    Monitor(s) Displays
    10.1 inch
    Screen Resolution
    1024 * 600
    Hard Drives
    250 Gb
Odd - When I downloaded last night I also got an .inf file.

The inf file is below PCAP724C_CANDO.inf if it is not downloading. Use notepad and save with.cab file, then right click on the .inf file and pick install.

; EETI Vendor INF File for USB HID Multi-touch devices
;
; (c) Copyright 2009 eGalax_eMPIA Technology Inc.
;

[Version]
Signature = "$Windows NT$"
Provider = %ProviderName%
Class = HIDClass
CLASSGUID = {745a17a0-74d3-11d0-b6fe-00a0c90f57da};
DriverVer = 08/11/2009,1.0.0.0
CatalogFile.NT = eetipcap.cat

[ControlFlags]
ExcludeFromSelect=*

;[SourceDisksNames]
;1=%SourceDisk%,,1

[Manufacturer]
%ManufacturerName% = EETIHID,NT.6.0,NTx86,NTamd64

; Match on a hardware ID generated by the device, for x86 and x64.

[EETIHID.NT.6.0]
%HIDDevice1% = HIDSelSusp1.NT.6.0, USB\VID_2087&PID_0F04

[EETIHID.NTx86]
%HIDDevice1% = HIDSelSusp1.NT.6.0, USB\VID_2087&PID_0F04

[EETIHID.NTamd64]
%HIDDevice1% = HIDSelSusp1.NT.6.0, USB\VID_2087&PID_0F04


; Windows Vista-specific sections -------------------------

[HIDSelSusp1.NT.6.0]
include = input.inf
needs = HID_SelSus_Inst.NT

[HIDSelSusp1.NT.6.0.HW]
include = input.inf
needs = HID_SelSus_Inst.NT.HW

[HIDSelSusp1.NT.6.0.Services]
include = input.inf
needs = HID_SelSus_Inst.NT.Services

[Strings]
; While strings are localizable, in this sample INF, we have
; not created any localized strings.
ProviderName = "CANDO"
HIDDevice1 = "CANDO Multi Touch Panel with controller"
ManufacturerName = "CANDO"
BthRadio1 = "Selective Suspend HID from CANDO"
SourceDisk = "CANDO source disk"
 

My Computer

System One

  • OS
    Windows 8..1
    Computer type
    PC/Desktop
Odd - When I downloaded last night I also got an .inf file.

The inf file is below PCAP724C_CANDO.inf if it is not downloading. Use notepad and save with.cab file, then right click on the .inf file and pick install.

; EETI Vendor INF File for USB HID Multi-touch devices
;
; (c) Copyright 2009 eGalax_eMPIA Technology Inc.
;

[Version]
Signature = "$Windows NT$"
Provider = %ProviderName%
Class = HIDClass
CLASSGUID = {745a17a0-74d3-11d0-b6fe-00a0c90f57da};
DriverVer = 08/11/2009,1.0.0.0
CatalogFile.NT = eetipcap.cat

[ControlFlags]
ExcludeFromSelect=*

;[SourceDisksNames]
;1=%SourceDisk%,,1

[Manufacturer]
%ManufacturerName% = EETIHID,NT.6.0,NTx86,NTamd64

; Match on a hardware ID generated by the device, for x86 and x64.

[EETIHID.NT.6.0]
%HIDDevice1% = HIDSelSusp1.NT.6.0, USB\VID_2087&PID_0F04

[EETIHID.NTx86]
%HIDDevice1% = HIDSelSusp1.NT.6.0, USB\VID_2087&PID_0F04

[EETIHID.NTamd64]
%HIDDevice1% = HIDSelSusp1.NT.6.0, USB\VID_2087&PID_0F04


; Windows Vista-specific sections -------------------------

[HIDSelSusp1.NT.6.0]
include = input.inf
needs = HID_SelSus_Inst.NT

[HIDSelSusp1.NT.6.0.HW]
include = input.inf
needs = HID_SelSus_Inst.NT.HW

[HIDSelSusp1.NT.6.0.Services]
include = input.inf
needs = HID_SelSus_Inst.NT.Services

[Strings]
; While strings are localizable, in this sample INF, we have
; not created any localized strings.
ProviderName = "CANDO"
HIDDevice1 = "CANDO Multi Touch Panel with controller"
ManufacturerName = "CANDO"
BthRadio1 = "Selective Suspend HID from CANDO"
SourceDisk = "CANDO source disk"


Thank you, this worked great. The ".inf" appeared when i double clicked the downloaded cab file. I did not have to merge the two files, just click on .inf file and choose install. had to reboot S10-3t, and it worked fine.

UPDATE: I tried to find latest driver for touchpad, but ended up reinstalling Synaptec driver (V 15.0.13.0) fr
om
Lenovo site. This killed the screen's touch capability. I had to reinstall the Cando driver and all is well again.
 
Last edited:

My Computer

System One

  • OS
    Win 8.1
I installed the cando touch driver and the touch worked only for one time and then It stopped again when I restarted. I don't know what to do to make touch permanent on this device without the need to reinstall it again and again
 

My Computer

System One

  • OS
    windows 8.1 pro
    Computer type
    Tablet
    System Manufacturer/Model
    lenovo S10-3T
    CPU
    intel Atom N470 1.83
    Memory
    2 gb
    Graphics Card(s)
    intel GMA 3150
    Monitor(s) Displays
    10.1 inch
    Screen Resolution
    1024 * 600
    Hard Drives
    250 Gb
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