penTechCoach
New Member
- Messages
- 19
- Location
- New York
Hi all.
I have a TSST 208DN DVD drive installed in a Win 8 Pro Toshiba C855 machine. I am no longer able to use the drive and could use your advice and assistance.
The problem began with my always having to reinstall the drivers upon reboot. I found a solution, or so I thought, that advised me to delete my upper and lower filters entries in the registry. I only had an LowerFilters entry for AnyDVD. I deleted it and can no longer use the drive.
Dev Mgr shows drive with yellow excl. triangle (see image #1 below) and this msg under the general tab of properties - Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) (see image #2 below). I have drivers from MS and Toshiba installed (see image #3 below)
image #1
image #2
image #3
I have already uninstalled and reinstalled and rebooted many, many times. These are my current registry entries:
image#4
I have uninstalled and reinstalled AnyDVD. I have put back in the LowerFilters key and deleted it and rebooted many, many times. The registry entries look like those on my other laptop with the exception of lowerfilters set to AnyDVD and upperfilters set to the manufacturer's driver (GEARaspiWDM) and that machine works just fine - for about 10 minutes and then overheats and shuts down - it's a Dell - but that's another story.
The drive has never really worked properly but now it's out of commission. I just got this laptop in June.
Thanks everyone in advance!
I have a TSST 208DN DVD drive installed in a Win 8 Pro Toshiba C855 machine. I am no longer able to use the drive and could use your advice and assistance.
The problem began with my always having to reinstall the drivers upon reboot. I found a solution, or so I thought, that advised me to delete my upper and lower filters entries in the registry. I only had an LowerFilters entry for AnyDVD. I deleted it and can no longer use the drive.
Dev Mgr shows drive with yellow excl. triangle (see image #1 below) and this msg under the general tab of properties - Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) (see image #2 below). I have drivers from MS and Toshiba installed (see image #3 below)
image #1
image #2
image #3
I have already uninstalled and reinstalled and rebooted many, many times. These are my current registry entries:
image#4
I have uninstalled and reinstalled AnyDVD. I have put back in the LowerFilters key and deleted it and rebooted many, many times. The registry entries look like those on my other laptop with the exception of lowerfilters set to AnyDVD and upperfilters set to the manufacturer's driver (GEARaspiWDM) and that machine works just fine - for about 10 minutes and then overheats and shuts down - it's a Dell - but that's another story.
The drive has never really worked properly but now it's out of commission. I just got this laptop in June.
Thanks everyone in advance!
My Computer
System One
-
- OS
- Windows 8 Pro 64-bit
- Computer type
- Laptop
- System Manufacturer/Model
- Toshiba C855
- CPU
- Intel Pentium CPU B980 @2.4GHz
- Memory
- 6.00 GB
- Graphics Card(s)
- Intel Processor Graphics 2000
- Sound Card
- Realtek
- Monitor(s) Displays
- Built-in, external Samsung 19" Syncmaster, Coby 23" HDTV
- Keyboard
- Logitech Wireless K250
- Mouse
- Logitech Wireless Trackball M570
- Browser
- FireFox
- Antivirus
- WIndows Defender