Windows 8 and 8.1 Forums


my touchpad is too sensitive when I type it jumps all over

  1. #1


    USA. EST
    Posts : 14
    windows 8

    my touchpad is too sensitive when I type it jumps all over


    i want to remove dell touchpad permanently from my inspiron 17r 5721 OS: windows8
    the darn thing jumps all over while typing and it has made me not even want to use my computer it is so obnoxious. It deletes my typed info and opens windows ...
    I tried to remove and uninstall but it just keeps putting it back on and refuses to stay closed.
    I have tried to reduce sensitivity and do everything recommended to resolve this by adjusting through the driver / device manager/ etc....
    right now I have it fully uninstalled and it is still running! what the heck can i do?

    NOTHING WORKS!!!


      My System SpecsSystem Spec

  2. #2


    Hi,
    Welcome to the forums, try a different version of touchpad driver, even if it's for another make of laptop, do you have 16.3.7.0, if it is try a previous version and see whether it fixes the problem.
      My System SpecsSystem Spec

  3. #3


    USA. EST
    Posts : 14
    windows 8


    thank you brummyfan ... I will try this. I have tried to update the drive before with no luck tho....
      My System SpecsSystem Spec

  4. #4


    You could find several versions of drivers by googling, I have found few for you.
    Synaptics TouchPad Driver for Microsoft Windows 8 (64-bit) - IdeaPad Yoga 13
    Download Synaptics Touchpad Driver - MajorGeeks
      My System SpecsSystem Spec

  5. #5


    USA. EST
    Posts : 14
    windows 8


    I had tried these before and I tried it again ... it still does the same thing brummyfan. It is a nightmare!
    I cannot adjust the sensitivity down enough. I want to remove all mice except my MS Sculpt if that is possible.
      My System SpecsSystem Spec

  6. #6


    USA. EST
    Posts : 14
    windows 8


    Click image for larger version this is a view showing hidden devices ... why are all these others still in here? I uninstall and they lurk in the system.
    you can see the touchpad is not showing here, however the program remains on the system despite attempts to delete it...

    when i open Mouse i can clearly see the touchpad and open the settings for the touchpad. but shutting buttons to off does not fix it either Click image for larger version

    I'm sorry to be a pest but I am feeling defeated by this darn problem....
      My System SpecsSystem Spec

  7. #7


    Can you find out whether it's Synaptics touchpad, it may be a dell touchpad with Synaptics driver made for them,
    can you right click the touchpad, select properties and find out the driver version.
      My System SpecsSystem Spec

  8. #8


    USA. EST
    Posts : 14
    windows 8


    well now I have the dell touchpad gone but the problem remains ... the pad is still active but no longer a device?
    I could scream ... but I won't!
    Now the problem continues with the jumpy cursor that highlights, deletes, opens new window, moves to previously typed text. it is maddening ...
    I hate to think this laptop is just a very expensive paperweight...
    Truly it was insulting enough the drastic and not fantastic changes with the win 8 os but this takes the cake y'all
      My System SpecsSystem Spec

  9. #9


    USA. EST
    Posts : 14
    windows 8


    sorry brummyfan. now I do not have the dell touchpad so not able to answer that question. (as stated in prev mssg)
    when I click on the ps2 mouse I am able to provide you with this pic...
    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Could you be able to do a system restore to a point when it was working well? Remove the Dell touchpad in Programs & Features reboot, Windows will install the generic drivers, if that doesn't help, re-install the dell drivers, you need to be patient and it can be rectified, have you got any third party programs installed? It's getting late over here, I'll see your replies in the morning.
      My System SpecsSystem Spec

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my touchpad is too sensitive when I type it jumps all over
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