Windows 8 and 8.1 Forums


New laptop can't run games properly.

  1. #11


    Posts : 6
    Windows 8 (64)


    Quote Originally Posted by Hopachi View Post
    The ATI 7670M has to be removed "drivers + software" from Device Manager until it dissapears entirely. Then if you refresh the drivers list, MS BAsic Display Adapter should be shown. If ATI / AMD is shown: also retry verification tool.
    I uninstalled with the box checked every time. This time I do the same, then scan for changes in hardware and this arises (MS BAsic Display Adapter?); it is the same after rebooting.:
    Click image for larger version
    There are still ATI files in "Add/Delete" though and I can only delete the Profiles:
    Click image for larger version

    I am able to go to AMD CCC even though I've unistalled it, there is Switch Graphics option too, although it doesn't work properly, but I won't bother about it now, just saying.
    ATI verification tool won't work either. I won't install anything from the MS website now since it seems to be the same driver I have.

    Conclusion: I cannot unistall ATI drivers entirely, maybe Windows re-install them automatically. I guess I have to first wipe out the old drivers/re-install them and then start with the newer versions.

    I unistalled the WDDM driver for ATI also, and after scanning/rebooting it still stays, although after rebooting I had a yellow triangle by Intel Driver and it was changed to that WDDM version too.
    Click image for larger version
    I tried to update them via Device Manager but they wouldn't change from WDDM versions so I installed manually the Intel driver you provided
    Quote Originally Posted by Hopachi View Post
    and Leshcat ATI because it works pretty good for now. I will start all over again with your newer advice.
    Last edited by Kovalsky; 14 Aug 2013 at 08:04.

      My System SpecsSystem Spec

  2. #12


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    It's OK, thanks for trying. You did well in Device Manager.
    The "Radeon .. WDDM 1.2" is the basic one and you cannot remove it entirely in this case.

    I still find it weird that AMD verification tool isn't able to detect or find drivers. Their site also mentions the latest is BETA, maybe not suppoted on the specific laptop, so in this case you can keep the basic WDDM or the Leshcat one, it's a wise move.

    The Intel one can use the latest available if it's compatible.
      My System SpecsSystem Spec

  3. #13


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Did you tried this:
    AMD Driver Autodetect
    Autodetect tool.

    They say "use maufacturer drivers if your card is not supported by AMD" however, Samsung doesn't provide these drivers which means you have a few options:
    -keep older MS drivers
    -go to newer Leshcat ones
    -try the AMD one (manually) (extract exe with 7-Zip and install through Device Manager manually from the extracted one).

    This is all what I got for graphics drivers.

    Either way, one of those that works best should be kept.

    Good luck
      My System SpecsSystem Spec

  4. #14


    Posts : 6
    Windows 8 (64)


    I'm back because it had been fairly OK for some time and then an error occured and it had to do something with video card, now games freeze again. I was using my laptop, just browsing the web, then I closed the laptop for a moment and when opened it, the laptop didn't start like it was in sleep. I clicked force button and it said that there was an error etc.
    Anyway, the MS drivers don't handle the game I'm playing, I can't install ATI drivers because it says the usual.
      My System SpecsSystem Spec

  5. #15


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    You'll want to install the driver offered by the laptop manufacturer. Anything else will likely not work with your dual graphics setup. Some manufacturers will change the device ID string so that only their drivers will install. In most cases the manufacturer of the laptop makes custom drivers for that setup so that the laptop can switch on the fly when need be. Installing separate Intel and NVidia drivers just messes that up. My ASUS Laptop has dual graphics. My AMD Vision Engine Control center controls which GPU gets used for what program or game. Its part of the ASUS supplied drivers package.
      My System SpecsSystem Spec

  6. #16


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Quote Originally Posted by alphanumeric View Post
    In most cases the manufacturer of the laptop makes custom drivers for that setup so that the laptop can switch on the fly when need be. Installing separate Intel and NVidia drivers just messes that up.
    That's very unfortunate in a case like this but I do agree with you. Install the drivers from the manufacturer as a first step.

    I'm updating to the latest for instance because the laptop manufacturer doesn't keep up with the latest graphics drivers but I'm checking to see if the separate new ones are supported (they usually are). Either way don't rush the updates too often: if you have a decent stable older version that runs, keep it for a while.

    Windows update can also find graphics drivers but it may not happen on all computer models or for all cards.

    @Kovalsky
    If you do know that it's the graphic driver causing that issue then it was probably changed or updated by you or a driver updater more likely. Try to put the good one back and disable the automatic updates. If this isn't the cause, leave the settings as they are. I'm not entirely sure what else can be the cause but some older games do have bad compatibility on Win8 regardless of what graphic driver you have.
    Last edited by Hopachi; 01 Sep 2013 at 14:31.
      My System SpecsSystem Spec

  7. #17


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    @Hopachi, My combo is AMD and AMD so I could probably get away with drivers right from AMD for my laptop. If I had something like Intel, NVidia I'd definitely be going to the laptop manufacturer. I went to ASUS because they should work and be stable. I don't game on my laptop so I don't need the latest and greatest. On my desktop PC's I go right to NVidia or AMD for my add in dedicated cards.
      My System SpecsSystem Spec

  8. #18


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Quote Originally Posted by alphanumeric View Post
    @Hopachi, My combo is AMD and AMD so I could probably get away with drivers right from AMD for my laptop. If I had something like Intel, NVidia I'd definitely be going to the laptop manufacturer. I went to ASUS because they should work and be stable. I don't game on my laptop so I don't need the latest and greatest. On my desktop PC's I go right to NVidia or AMD for my add in dedicated cards.
    Good combo.

    My combo is Intel - Nvidia and the separate drivers work fine on 3 laptops. Manufacturers release drivers once or not very often and that makes them pretty outdated in the long run. Once I got a driver with bad colors and I replaced it with one from Nvidia. Luckily they work here. Good drivers should be kept if from manufacturers, I agree.

    The manufacturer drivers should be fine in most cases (2 out of 3 ain't bad in my case) but you need to update them if you upgrade OS to newer version.

    I also don't run the latest and greatest games anymore but for the older ones, for the OS, browsers and any program using graphic acceleration, the latest drivers are welcome. Of course I'm speaking about those working... WDDM, WHQL, stable releases.

    Cheers!
      My System SpecsSystem Spec

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New laptop can't run games properly.
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