Windows keeps warning me that I should scan my drive.

ARS

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I have a Windows 8 Toshiba Satellite S855-S5377 laptop. My problem is that I get notified all the time by the Windows Action Center that I should scan my drive for errors even though I already have multiple times. I've already opened the command prompt and typed chkdsk /f /r and did the scan on boot up. I checked the log with the Computer Management Console and didn't find any problems with the hard drive. I also have used other HDD error checking tools and have even used the error checking utility of Windows when you right click the drive choose properties then tools. And every time the PC or the program says my drive is fine but the Action Center warning message doesn't go away. I know I can turn it off but I just want to make sure I'm not missing anything. Is there any other way to see what my problem is? Perhaps something I missed? I want to make sure my drive is fine. I'd be thankful for any suggestions.
 

My Computer

System One

  • OS
    Windows 8
Sounds like your HD might be OK (based on your repair efforts) but just to be sure, can you post a screenshot of that warning? Other thoughts: Might try a full AV or malware scan (could be a false warning). Boot-time scan preferred (if available).
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
This is the message that keeps showing up even though I already did a scan multiple times. Also when I click "scan drive for errors" it doesn't do anything.
Capture.PNG
 

My Computer

System One

  • OS
    Windows 8
Try sfc /scannow
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
OK, lets take a peek at your SMART data. Download CrystalDiskInfo (Shizuku Edition zip) and run it on your hard drive. This will help to further decide if you are having any issues. It should work on SSDs and most modern hard drives that support SMART:

Download Center - Crystal Dew World

My example:

Screenshot (26).png

I assume you still intend to do a full AV or malware scan if you have not done so already; yes?
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
I also found this Microsoft article interesting and also supports the need to do a full AV or malware scan if no hard drive issues can be definitely identified:

Trojan:Win32/FakeSysdef
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop


David Bailey
,
Thanks I ran the sfc /scannow command and it supposedly found errors. It will fix them in the next reboot. Let's see if that works...

JustATest Thanks for the reply! So I ran the CrystalDiskInfo (Shizuku Edition zip) and this is what I got:

Screenshot (10).png

And yes, I plan to do a full malware scan to see if it is a false error. I suppose that after the malware scan finishes, if the same notification still shows up then I will just hide it permanently because by the looks of it I don't have any hard drive problem right now.
 

My Computer

System One

  • OS
    Windows 8
Based on all that you have done, I see no evidence of any hard drive issues. Also, I'll be delightfully surprised if the sfc /scannow fixes your issue. With that said, I have to ask the following questions:

Were you infected with malware recently?
If so, how did you remove it?
If not, what are you using to scan for malware (and can it do a boot-time scan)?

If nothing has worked so far, I wouldn't opt to just hide it and BTW, how would you be able to do that? Now, if you get the message from the Action Center directly, and you can hide it that way, then maybe you really do have a hardware issue that is yet to be discovered or maybe it might be time for Dave's DISM Dazzler solution? I'll let David Bailey explain further after you report the results of your sfc /scannow attempt..
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
So the sfc /scannow command didn't fix the issue and no, my PC has not been infected by any malware recently that I know of. I'm using Advanced SystemCare Ultimate 6 to scan my computer for malware and I think it doesn't have the option to do boot-time scan. As for how I am able to hide the message well I can't hide that single message only, rather, I just turn off all notifications about the drive in the Windows Action Center by clicking the "Turn off messages about Drive status" option.

Capture2.PNG

And sorry for my ignorance but what did you mean by use the Dave's DISM Dazzler solution?
 

My Computer

System One

  • OS
    Windows 8
Do you get that message at random times or do you get it mostly at startup? The reason I ask is because your drive was listed as Good but not 100% Good (like mine). So, I took a second look and I did see that you have had "60 spinup retrys" which means you drive may be slow spinning up at times. Also, I could not see the rest of your SMART data because of the scroll windows so there may be more to see. If you would like to resubmit that view (with scroll further down) I could take a peek but I'm starting to think there may be something legitimate here; especially if it appears right after boot (most often).
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
I guess I should not have used my nickname for his fix. I apologize for that so please ignore it and I apologize to David Bailey as well. Just forget I even mentioned a fix in those terms. I was just trying to have a little fun but nobody's laughing...
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Oh my, nevermind on that retry count thing. I just looked again and that's a threshold setting; not an actual failure count. Maybe David Bailey can jump in and take it from here. I have to hit the sack. Goodnight.
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Hello,

Try running--

Dism /Online /Cleanup-Image /RestoreHealth

in administrator command prompt.
Then reboot.
Then run sfc again.
The problems with sfc will go away.....
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Have you tried this ?

Untitled.png
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I had the same problem, with frequent warnings to scan for errors. On my system it turns out that there was in fact disk corruption but not in the obvious place -- the C: drive -- but in a USB flash drive I've dedicated to ReadyBoost. I figured this out by scanning the event log and noticed that the disk warnings referred to the I: drive (my flash drive). I did a manual CHKDSK /F on that drive and haven't had an error since. I appears that Windows 10 is smart enough to detect disk corruption but not smart enough to run repairs on the corrupt, non-C: drive.

I hope this helps you. It's great not to have to worry about daily disk error warnings!

John
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Alienware
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