Windows 8 and 8.1 Forums


Problems with Scrolling in Photoshop

  1. #1


    Posts : 5
    Windows 8

    Problems with Scrolling in Photoshop


    Hello.

    Normally, SHIFT+Scroll should be horizontal scroll in Photoshop CS6.

    After I installed Katmouse, it seems Katmouse changed something in my computer.
    I am not sure what it is.

    Now, SHIFT+Scroll is Vertical PageScroll, and Normal Scroll is very slow Vertical Scroll.
    Moreover, CTRL+Scroll is now very slow Horizontal Scroll, and CTRL+SHIFT+Scroll is Horizontal PageScroll.

    This is the case even when I have uninstalled Katmouse.

    I am using Logitech M310 Mouse with the latest Drivers and Setpoint Software.
    However, do note that I never had this problem before I installed (and uninstalled) Katmouse.

    It also seem that this problem only applies to Photoshop, because my other software do not, as far as I can tell, have any problems in terms of scrolling.

    By the way, before I used Katmouse, I used alwaysmousewheel.
    alwaysmousewheel disabled SHIFT+Scroll for Photoshop (that is, SHIFT+Scroll = just Scroll).
    However, no other problem occurred. I disabled and deleted alwaysmousewheel, and everything went back to normal.
    So it is likely that this problem has to do with Katmouse.

    I have already contacted the developer, but they did not reply...

    My guess for a solution is Registry Hack, but I'm not really sure how to do that (like, what I need to look for).
    I did restore all Photoshop Settings (ALT+SHIFT+CTRL right after opening Photoshop), but still same problem.

    Anyone have any ideas?
    Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Maybe Katmouse left some settings behind? Check you Mouse settings in Control Panel to make sure there are no obvious issues;

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    Hi JustATest, thank you very much for the response.

    I have already checked the mouse settings, and it seems fine to me.
    It seems as if Photoshop is "excluded" from the mouse settings I have.

    Remember, my mouse settings are all fine for all other application.
    The only problem is with Photoshop.

    I suspect what happened was that when I excluded Photoshop from KatMouse, KatMouse excluded Photoshop from everything in general.
    So even now, when I have uninstalled KatMouse, Photoshop is still messed up in terms of Mouse Input.

    I feel the problem is more of a lower level issue (and so probably need to do something with the Registry).
    Of course, I am not an expert on Windows, so that's why I hope to seek advice here.

    Anyway, thanks for the reply!
      My System SpecsSystem Spec

  4. #4


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Yes, I did understand. Your initial explanation was quite thorough; however, I just thought that Photoshop (being so graphic intensive) might browse a bit slower and maybe upping the mouse settings might have offered some relief. Anyway, why not try a reinstall of Photoshop (or a repair install if it has that option)? If there is anything in Photoshop that was altered by you mouse program that might set it back to a default state. Just a thought.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    Thanks for the suggestion.

    I tried to reinstall Photoshop, and it seems it had the same effect as simply deleting the whole preferences file (CTRL + SHIFT + ALT right after launching Photoshop).

    So the problem is still the same.

    I actually don't mind the slow scrolling, but what I do mind is the SHIFT+Scroll = Page-Scroll.

    Anyway, I'll try to look around some more.
    Thanks.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    Sorry I couldn't help you. Good luck.
      My System SpecsSystem Spec

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