hi guys,
new problem with windows 8,
it appears that windows cannot recognize my dvd drive after i used the option in the general menu to remove everything and reinstall windows,
when i check it in the device manager, it reports the dvd drive as hidden, and advice me to connect it to solve the problem, but i am pretty positive the dvd drive is connected since i can press the button and the tray will eject (and if i insert a disk i can hear it spinning), check the two attached images for this,
i have tried everything, like updating the firmware (it only worked once when the dvd drive was detected, for otherwise the update app would just request you to connect the drive to update it), it didn't work (in this case, i can see it in windows explorer, but cannot push the button to eject the disk tray), use the reg. fix found on the internet, resetting windows again (after the first reset, the dvd drive can be detected but i cannot burn an iso disk, so i reset it again, took about 20 minutes, now the drive is just simply not visible in explorer), none of them worked,
the laptop is samsung series 3, this one, NP355V5C - OVERVIEW | SAMSUNG
it used to have this problem (dvd not detected, or push button not responding) before, but usually solves on its own after an reboot, unlike this time which is completely screwed up and i am at my wits end,
awaiting your most illuminating response!
thanks!
new problem with windows 8,
it appears that windows cannot recognize my dvd drive after i used the option in the general menu to remove everything and reinstall windows,
when i check it in the device manager, it reports the dvd drive as hidden, and advice me to connect it to solve the problem, but i am pretty positive the dvd drive is connected since i can press the button and the tray will eject (and if i insert a disk i can hear it spinning), check the two attached images for this,
i have tried everything, like updating the firmware (it only worked once when the dvd drive was detected, for otherwise the update app would just request you to connect the drive to update it), it didn't work (in this case, i can see it in windows explorer, but cannot push the button to eject the disk tray), use the reg. fix found on the internet, resetting windows again (after the first reset, the dvd drive can be detected but i cannot burn an iso disk, so i reset it again, took about 20 minutes, now the drive is just simply not visible in explorer), none of them worked,
the laptop is samsung series 3, this one, NP355V5C - OVERVIEW | SAMSUNG
it used to have this problem (dvd not detected, or push button not responding) before, but usually solves on its own after an reboot, unlike this time which is completely screwed up and i am at my wits end,
awaiting your most illuminating response!
thanks!
My Computer
System One
-
- OS
- windows 8